Configure non-default access to the experience switcher

Grant non-default roles access to the experience switcher so users can switch between development environments in ServiceNow Studio.

Before you begin

Role required: admin

About this task

By default, the Experience Configurations table [sn_udc_experience_configuration] grants admins and delegated developers access to the experience switcher. To grant non-default roles access, add them to the Experience Visibility Controls table [sn_udc_experience_visibility_control]. For more information about default roles, see Roles and access in app development tools.

• Admins and delegated developers can use the experience switcher because they may need access to any product where they've been delegated to administer or develop an app.
• Creator Studio users and Creator Studio restricted users don't generally have access to the experience switcher because administrators limit them to a more curated experience.

Procedure

1. Navigate to All > sn_udc_experience_visibility_control.list.
2. Select New.
3. Enter the experience you are configuring roles for.
   For example, enter Serv to select ServiceNow Studio.
4. Specify the roles that should get access to the experience.
   1. Unlock the Available for roles field by selecting the lock icon .
   2. Start typing and then select the name of the role you're giving access to.
   3. Lock the Available for roles field by selecting the unlock icon .
5. Specify the roles that should not have access to the experience.
   1. Unlock the Not available for roles field by selecting the lock icon .
   2. Start typing and then select the name of the role you're restricting access for.
   3. Lock the Not available for roles field by selecting the unlock icon .
6. Select Submit.
   The role is added to the Experience Visibility Controls table and the specified users can now access the experience switcher.