Change the general settings in your workspace experience
Release version: Australia
Updated March 12, 2026
1 minute to read
Change the general settings for your workspace experience in UI Builder to fit the needs of your organization. For example, you can
modify the title, description, and path for your workspace experience.
This video show you how to perform the following procedure.
Before you begin
You must be in the correct application scope to edit the experience settings. If you're in a different scope, the experience settings are read-only. To change your application scope, go to the main header, select the application
picker (), and then select the application scope that you want. For more information about the application scope, see Application scope.
Role required: ui_builder_admin
Procedure
Navigate to All > Now Experience Framework > UI Builder.
Open an experience to work in or create an experience by selecting Create > Experience.
Change the title, description, and URL path of your workspace experience.
The title lets everyone know what the workspace is called. Take care when choosing a name for your workspace.
The description lets your users know the details of the workspace.
The path must be unique. The path can include digits (0-9), letters (A-Z, a-z), and a few special characters ("-", ".", "_", or "~") with the words
separated by a forward slash or hyphen.
Figure 1. UI Builder experience settings
Optional: Select Advanced settings to edit the workspace record on the
ServiceNow AI Platform.
Update the record in the platform when you’re finished.
When you go back to your workspace experience settings in UI Builder, you see the changes that you made to the
general settings.