Parts of an application in ServiceNow

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Applications in ServiceNow have tables, UI elements, application files, integrations, and dependencies, all with a layer of security through the entire app.

    Parts of an application

    Infographic showing how applications contain tables, UI elements, files, integrations, and dependencies. For a text description, refer to the following content.

    • Tables are the foundation of ServiceNow applications, where data is stored and new records are created.
    • UI elements enable users to interact with your application. Menus, modules, lists, and forms are just some of the UI elements you can add to an application.
    • Application files such as business rules, UI actions, and workflows make up the bulk of your application. They define how aspects of the application function and how people interact with it.
    • Integrations such as REST and SOAP Web services connect your application to third-party systems and use them on the ServiceNow AI Platform.
    • Dependencies are the elements of other applications that this application is dependent on. These are listed as a related list in the application record.

    Custom application record

    The custom application record defines and identifies an application and all its associated artifacts.

    It's similar to a system dictionary record for a table or column in that it stores the most current configuration of an application. The system automatically creates a custom application record during the application creation process. You can use this record to perform the following tasks.

    • Change the application name
    • Change the application version
    • View the scope the system uses to identify application files and configuration records
    • Enable scoped administration
    • Manage design and runtime access to the application
      • Select what JavaScript standards the application supports
      • Select how the system tracks runtime API operations
      • Permit or restrict access to tables from other applications
    • Monitor or enforce subscriptions
    • Select the default menu in which to display application modules
    • Set the user role required to access the application
    • Add or update a logo
    • View all application files
    • View resources from other applications on which the application depends
    • View the run-time resource to which the application has been granted access
    • View the design-time resources to which the application has been granted access