Run an automation using Unattended Robot

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read

    • Run an unattended robot to execute the unattended automations that are triggered either by a schedule, API, or manually.

    Before you begin

    Create a package. For more information, see Create a package to assign to a bot process.

    Create a robot. For more information, see Creating an attended or an unattended robot in RPA Hub.

    Create a bot process. Select the Process Type field as Unattended on the Bot process form, while you’re creating a bot process. For more information, see Configuring a bot process record in RPA Hub and Bot Process form in RPA Hub.

    Ensure that the following conditions are met to execute a robot:
    • The life cycle stage status of the associated bot process must be Published.
    • The life cycle stage status of the executing robot must be In-Use.

    (Optional) To run your bot process on regular intervals, create a schedule within a bot process. For more information, see Create a schedule within a bot process in RPA Hub.

    Create a credential group and assign it to a bot process. For more information, see Create a credential group in RPA Hub and Associate a credential group to a bot process in RPA Hub.

    Assign a robot to a bot process. For more information, see Assign a robot to a bot process in RPA Hub.

    Assign a process robot credential within a bot process. For more information, see Assign a process robot credential within a bot process in RPA Hub.

    Ensure that the licenses are available. For more information, see Robot license distribution in RPA Hub.

    Establish a connection between a robot and ServiceNow RPA Hub instance. For more information, see Set up Unattended Robot.

    (Optional) Create a process parameter within a bot process. For more information, see Create a process parameter within a bot process in RPA Hub.

    Role required: sn_rpa_fdn.rpa_robot and snc_internal
    Note:
    If the Attended Robot tries to connect to an Federal Information Processing Standards (FIPS)-enabled instance, the robot user must have the snc_internal role.

    About this task

    You can also start an unattended bot process manually from the RPA Hub. For more information, see Start an unattended bot process in RPA Hub.

    In this task, you can run an unattended robot in two ways.

    Procedure

    To run an unattended robot, do any one of the following actions.
    OptionAction
    Based on the schedule you define in the bot process
    1. Connect with a robot to execute the bot process. For more information, see Set up Unattended Robot.
    2. Review the schedule within a bot process. For more information, see Create a schedule within a bot process in RPA Hub.

      The Unattended Robot runs the execution based on the schedule defined.

    For more information about the scheduled and manual triggers, see Execution priority of bot processes in RPA Hub.
    Based on the API via Start Process subflow Review the Start Process subflow in Workflow Studio. For more information, see Workflow Studio actions and subflow in RPA Hub.

    The Unattended Robot runs the execution based on the subflow that triggers the Start Process in Workflow Studio.
    Important:
    A process job record gets created as soon as the unattended robot starts initiating the bot process in the robot machine. The Message field is updated during the different stages of the process that provides insight and visibility regarding the status of your bot process. For more information on the different fields of a process job record, see Process job form in RPA Hub.