Archive an AI skill

  • Release version: Zurich
  • Updated July 7, 2026
  • 1 minute to read
  • The 'Archive' option enables you to archive copies and custom AI skills.

    Before you begin

    Role required: sn_generative_ai.nsa_admin

    Procedure

    1. Navigate to All > AI Admin Hub > AI Skills.

      If you’re already in the AI Admin Hub console, select the AI Skills tab.

    2. In the navigation pane, select a workflow you would like a archive a skill from.
    3. Select a skill you would like to archive.
      Archive a skill
      You can archive custom skills and copies of skills, only.
    4. Confirm your selection in the modal.
      Modal for skill archival
    5. In the navigation pane, select Archive.
    6. Find the skills you have archived.
    7. Restore an archived skill you would like to activate.
      Restore an archived skill
    8. Select Restore to find the skill in your instance.
    9. Select Activate.
      You may find specific skills within Archive for which Activate option is unavailable. These are deprecated skills.
    10. Find Archived skills option in the navigation pane to view and restore archived skills.
    11. Find Deprecated skills option in the navigation pane to view skills deprecated by business unit or skills no longer supported by ServiceNow®.
      Deprecated skills
      Deprecated skills consists:
      • Skills that have been deprecated by a business unit and unavailable for use
      • Skills that are available for use but targeted to be removed soon
      • Skills for which a new version has been released, rendering the old version deprecated