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Financial Management

You're under constant pressure to cut costs while investing in innovation and transformation initiatives. However, legacy IT systems give you little access to data that would provide the insight you need into why and where the budget is allocated and spent.

Our financial management offering enables you to map actual costs including business services, applications, projects, and infrastructure to the consumers of these services. It's exactly the information you need to determine whether your IT costs are correctly aligned to your business goals.

Financial Management (becoming almost fun!)

ServiceNow Financial Management Financial Management (becoming almost fun!)

Financial Management (becoming almost fun!)

Introducing ServiceNow Financial Management

ServiceNow IT Financial Management

Introducing ServiceNow Financial Management

IT financial analysis to allocate actual costs from the GL across business services, portfolios, applications, and other segments

ServiceNow Financial Management Workbench

IT financial analysis to allocate actual costs from the GL across business services, portfolios, applications, and other segments

Interactive dashboard for CIO’s offering insight into finance, operations, projects, and more

ServiceNow Financial Mangement Dashboard

Interactive dashboard for CIO’s offering insight into finance, operations, projects, and more

Align Costs with Business Goals

The ServiceNow Financial Management application provides visibility into spend by bringing together actual usage data – incidents handled, servers used, project hours spent – with amounts right out of the general ledger. We help customers connect cost to service usage by enabling service managers to build cost models that make the crucial connection between the way services are used and the cost of delivery. The result is that CIOs can align their investments to business goals, weigh operational performance against cost, and adjust investments accordingly.

Gain Visibility into Spend

Provide CIOs and service owners with a realistic view of service delivery costs

Capture and allocate costs fairly and transparently

Identify important cost trends that impact efficiency

ServiceNow Tunnel

Connect Cost to Service Usage

Enable fact‑based conversations on the actual cost and value of services

Correlate how much was spent and why spend occurred, even with cost segments not in the GL

Drill deep into service costs through direct access to the IT system of record

ServiceNow Man with Phone

Align IT Investment with Business Goals

Summarize costs with a CIO dashboard that shows allocations across a full range of services and consumers, making it easier to understand where spending is out of line with business goals

Report investments across many segments, such as applications, business services, and projects

Adjust budgets, reduce unnecessary costs, and redirect investment to higher priority areas

ServiceNow Buiding Reflection