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Financial Management

Reducing costs while investing in IT initiatives that are aligned with business goals is a complex challenge, because legacy IT systems don't provide insights into why and where budget is allocated and spent.

ServiceNow Financial Management offers two solution paths: cost transparency and budget management.

ServiceNow Cost Transparency helps you better understand where your budget is spent by mapping actual costs such as applications and infrastructure to their consumers.

ServiceNow Financial Planning helps you create a more streamlined and accurate budget planning process though a centralized budget data repository that gives everyone access to the same system and data.

Both capabilities are included in ServiceNow Financial Management.

How AmerisourceBergen Gained Financial Visibility with ServiceNow

Amerisource Bergen Video Still How AmerisourceBergen Gained Financial Visibility with ServiceNow

How AmerisourceBergen Gained Financial Visibility with ServiceNow

Introducing ServiceNow Financial Management

ServiceNow IT Financial Management

Introducing ServiceNow Financial Management

IT financial analysis to allocate actual costs from the GL across business services, portfolios, applications, and other segments

ServiceNow Financial Management Workbench

IT financial analysis to allocate actual costs from the GL across business services, portfolios, applications, and other segments

Interactive dashboard for CIO’s offering insight into finance, operations, projects, and more

ServiceNow Financial Mangement Dashboard

Interactive dashboard for CIO’s offering insight into finance, operations, projects, and more

Align Costs with Business Goals

ServiceNow Financial Management provides visibility into spend and simpler control of the budgeting process.

You’ll benefit from an integrated view of actual usage data – incidents handled, servers used, project hours spent – and financials right out of the general ledger. Use this visibility to connect cost to service usage with simplified cost models that make the crucial connection between the way services are used and the cost of delivery. The power of the platform also means a single place to collaborate on budgets to ease planning activities.

The result? Your CIO will be better able to align investments with business goals, weigh operational performance against budgets, and adjust investments accordingly.

Gain Visibility into Spend

Provide CIOs and service owners with a realistic view of service delivery costs

Capture and allocate costs fairly and transparently

Identify important cost trends that impact efficiency

ServiceNow Tunnel

Connect to Service Usage for Credibility

Enable fact‑based conversations on the actual cost and value of services

Correlate how much was spent and why spend occurred, even with cost segments not in the GL

Drill deep into service costs through direct access to the IT system of record

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Align IT Investment with Business Goals

Summarize costs with a CIO dashboard that shows allocations across a full range of services and consumers, making it easier to understand where spending is out of line with business goals

Report investments across many segments, such as applications, business services, and projects

Collaborate in a single place around budgets, and track and compare variance over time

ServiceNow Buiding Reflection