World Forum London 2025 Home Sessions
15 OCTOBER 2025 | 08:30 - 18:30 One day in London. One AI platform. Infinite opportunities. Join us for this complimentary event to experience how you can put AI to work in every corner of your business. Register Now Explore Sessions
World Forum London 2025 Register Now Speakers Agenda-at-a-Glance FAQ Sponsors
Experience where the world puts AI to work We're bringing top AI leaders and hands-on training to you. So you can transform every corner of your business right now. Discover More  Hear from AI leaders and visionaries at our keynote—and learn the new ways our customers are empowering their teams with AI.  Dive Deep  Get new insights about our latest innovations in intimate breakout sessions to accelerate your own AI journey. Get Answers  Check out our World Forum Expo for step-by-step demos, 1:1 expert advice—and a whole lot of fun.

 Meet Up Network with your peers, ServiceNow experts, and our innovative partners who will help you stay ahead of the AI curve.
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Experience how others are achieving results – in real-time at World Forum
“This solution will help boost customer loyalty, reduce costs, and drive business growth not only for Visa Disputes Managed Services, but also for the hundreds of issuing banks who use this service.” Shane Malloy
Vice President, Product Management, Issuer Processing, Visa Video CTA “AI is permeating everything we do, it's how we will get medicines to patients faster. Having a partner that's innovative like ServiceNow, allows us to do all we can to drive better patient outcomes.” Cindy Hoots
Chief Digital Officer and CIO, AstraZeneca Video CTA
Meet our speakers Visionary business leaders will offer insights and inspiration to keep you ahead with AI. Professor Brian Cox

Renowned Physicist, Bestselling Author, and BBC Host



Professor Brian Cox is one of the world's most recognized voices in science. Known for making complex science accessible, he is a leading figure in the ATLAS experiment at CERN and a presenter for various BBC programs, including Wonders of the Universe.

 Video CTA Nick Tzitzon

Vice Chairman, ServiceNow



Nick Tzitzon has been a leader at the highest levels of global business and government for 2+ decades. As group leader at ServiceNow, Nick oversees marketing, corporate affairs, innovation, servicenow.org, global impact, and environmental sustainability functions as well as the Office of the CEO.

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An agenda packed with inspiration
08:30 – 10:00  
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Welcome, Registration, & Expo Opening Pick up your badge and visit the expo to see all the latest cutting-edge innovations of the ServiceNow AI Platform.
10:00 – 11:00  
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World Forum Keynote Get inspired by leaders and ServiceNow customers who are transforming their businesses and customer experiences with AI.
08:30 – 16:00  
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Expo & Sessions Connect with peers, discuss challenges, and walk away with actionable advice from industry experts and partners.
16:00 – 17:00  
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Closing Session Join leading experts in a lively panel discussion about what businesses really need to know to thrive in the AI era.
17:00 – 18:30  
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Networking Reception Cap off your day by networking with local leaders and exchanging ideas with industry peers.
Your questions about World Forum London, answered Expand All Collapse All Where is World Forum London being held?
World Forum London is taking place at Excel London, located at One Western Gateway, Royal Victoria Dock, London E16 1XL.

For travel guidance to Excel London, please refer to this travel information page. The Elizabeth Line and DLR via the London Underground offer the most direct routes. For access to the east entrance, where World Forum London 2025 will take place, please alight at Prince Regent station on the DLR. Please alight at Custom House station on the DLR or Elizabeth line for the west entrance.
What other cities are part of the World Forum event series?
We are hosting nine World Forum events around the world. See a list of cities and dates on our central web page. 
Will World Forum offer a digital experience?
At this time, this event is being offered in a live, in-person format only. 
Who can I contact about any registration issues?
For any event queries or issues with registration for World Forum London, please visit the Events Help Center.
Is World Forum a good fit if I want to learn more about ServiceNow?
Absolutely! World Forum is open to anyone interested in exploring what ServiceNow has to offer. It's a great opportunity to connect with experts, ask questions, and dive into the platform's AI capabilities.
Diamond Sponsors Join the companies that are leading the way in helping us put AI to work for people.  
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