One AI platform. Infinite opportunities.
Join us for this complimentary event to experience how you can put AI to work in every corner of your business.
We're bringing top AI leaders and hands-on training to you. So you can transform every corner of your business right now.
Hear from AI leaders and visionaries at our keynote—and learn the new ways our customers are empowering their teams with AI.
Build and test in AI Agent labs & HackZone at CreatorCon, then stay connected with ServiceNow User Groups (SNUG).
Check out our World Forum Expo for step-by-step demos, 1:1 expert advice—and a whole lot of fun.
Network with your peers, ServiceNow experts, and our innovative partners who will help you stay ahead of the AI curve.
Shane Malloy
Vice President, Product Management, Issuer Processing, Visa
Vice President, Product Management, Issuer Processing, Visa
Cindy Hoots
Chief Digital Officer and CIO, AstraZeneca
Chief Digital Officer and CIO, AstraZeneca
Visionary business leaders will offer insights and inspiration to keep you ahead with AI.
Olympic Champion, World Record Holder, and Leader in High Performance
Tony Estanguet is a three-time Olympic canoe slalom champion and one of the most decorated athletes in his sport. A respected figure in French and international sport, he's known for his humility, determination, and lasting impact on future generations of athletes.
Tony Estanguet is a three-time Olympic canoe slalom champion and one of the most decorated athletes in his sport. A respected figure in French and international sport, he's known for his humility, determination, and lasting impact on future generations of athletes.
CIO, Amadeus
As Global CIO at Amadeus, Beatriz Méndez-Villamil oversees the Digital Transformation Services (DTS) Department. She leads key initiatives that focus on digital transformation and innovation.
As Global CIO at Amadeus, Beatriz Méndez-Villamil oversees the Digital Transformation Services (DTS) Department. She leads key initiatives that focus on digital transformation and innovation.
Head of Internal Startup, Siemens
In his role, Michael Leipold focuses on integrating Operational Technology and IT to enable smarter, more connected industrial operations. He helps organizations streamline operations and unlock new value through digital innovation. Siemens leverages the ServiceNow platform to seamlessly integrate OT devices on the shopfloor with IT-based asset and service management.
In his role, Michael Leipold focuses on integrating Operational Technology and IT to enable smarter, more connected industrial operations. He helps organizations streamline operations and unlock new value through digital innovation. Siemens leverages the ServiceNow platform to seamlessly integrate OT devices on the shopfloor with IT-based asset and service management.
Head of Digital Enterprise Architecture, Infrastructure, and Operations, Ferrari
At Ferrari, Filippo Cassano leads strategic IT initiatives that support innovation, efficiency, and business alignment. With 30 years of international experience in IT architecture, infrastructure, operations, and end-user services, he is an expert in driving business transformation.
At Ferrari, Filippo Cassano leads strategic IT initiatives that support innovation, efficiency, and business alignment. With 30 years of international experience in IT architecture, infrastructure, operations, and end-user services, he is an expert in driving business transformation.
Global Head of Digital Employee Experience, Iberdrola
At Iberdrola, Cristina Higuero leads a data-driven strategy to simplify the digital workplace and enhance productivity for over 40,000 employees. With a background in digital and marketing, she focuses on operating-model design, change management, and scaling employee services on modern, AI-ready platforms.
At Iberdrola, Cristina Higuero leads a data-driven strategy to simplify the digital workplace and enhance productivity for over 40,000 employees. With a background in digital and marketing, she focuses on operating-model design, change management, and scaling employee services on modern, AI-ready platforms.
IT Director for Insurance and Support Functions, AG2R LA MONDIALE
In his role at AG2R LA MONDIALE, Pascal Gaston leads transformation across insurance and shared-services domains. He joined the company in 2023 after senior roles in consulting and entrepreneurship, including co-founding BeeSwedge and Alenium Consultants.
In his role at AG2R LA MONDIALE, Pascal Gaston leads transformation across insurance and shared-services domains. He joined the company in 2023 after senior roles in consulting and entrepreneurship, including co-founding BeeSwedge and Alenium Consultants.
Vice President - General Manager, France, ServiceNow
With 20+ years of experience in digital environments across startups and global corporations, Rémi Trento is known for driving transformation and delivering results in multi-sector, complex organizations. Currently operating at the executive level, he brings deep expertise in general management, large-scale sales leadership, and building customer-centric, high-performance teams.
With 20+ years of experience in digital environments across startups and global corporations, Rémi Trento is known for driving transformation and delivering results in multi-sector, complex organizations. Currently operating at the executive level, he brings deep expertise in general management, large-scale sales leadership, and building customer-centric, high-performance teams.
Chief Innovation Officer, ServiceNow
Dave Wright explores how AI and emerging technologies can reshape business and work. He is passionate about putting people at the center of workplace innovation and helping organizations leverage technology to boost productivity and streamline operations.
Dave Wright explores how AI and emerging technologies can reshape business and work. He is passionate about putting people at the center of workplace innovation and helping organizations leverage technology to boost productivity and streamline operations.
Start your personalised World Forum Paris journey now. Be sure that you're registered to access My Agenda and browse our 25+ sessions.
Pick up your badge and visit the expo to see all the latest cutting-edge innovations of the ServiceNow AI Platform.
Get inspired by leaders and ServiceNow customers who are transforming their businesses and customer experiences with AI.
Connect with peers, discuss challenges, participate in hands-on AI micro labs, and walk away with actionable advice from industry experts and partners.
Join leading experts in a lively panel discussion about what businesses really need to know to thrive in the AI era.
Cap off your day by networking with local leaders and exchanging ideas with industry peers — and don’t miss the SNUGs Social, a Community-led gathering where ServiceNow users can connect and collaborate.
World Forum Paris is taking place at Paris Expo Porte de Versailles, located at 1 Pl. de la Porte de Versailles, 75015 Paris, France.
For travel to Paris Expo Porte de Versailles, the following options are available:
Metro
• Line 12 – Porte de Versailles station (approx. 2-minute walk to the venue). Use Exit 1 for direct access to Pavilions 2–7.
• Line 8 – Balard station (approx. 9-minute walk to the venue).
Tram
• Tram T3a or T2 – Porte de Versailles – Parc des Expositions stop (approx. 3-minute walk to the venue).
Taxi Travel Times
• From Orly Airport (ORY): Approximately 30–40 minutes, depending on traffic.
• From Charles de Gaulle Airport (CDG): Approximately 35–45 minutes, depending on traffic.
For travel to Paris Expo Porte de Versailles, the following options are available:
Metro
• Line 12 – Porte de Versailles station (approx. 2-minute walk to the venue). Use Exit 1 for direct access to Pavilions 2–7.
• Line 8 – Balard station (approx. 9-minute walk to the venue).
Tram
• Tram T3a or T2 – Porte de Versailles – Parc des Expositions stop (approx. 3-minute walk to the venue).
Taxi Travel Times
• From Orly Airport (ORY): Approximately 30–40 minutes, depending on traffic.
• From Charles de Gaulle Airport (CDG): Approximately 35–45 minutes, depending on traffic.
We are hosting nine World Forum events around the world. See a list of cities and dates on our central web page.
At this time, this event is being offered in a live, in-person format only.
For any event queries or issues with registration for World Forum Paris, please visit the Events Help Center.
Absolutely! World Forum is open to anyone interested in exploring what ServiceNow has to offer. It’s a great opportunity to connect with experts, ask questions, and dive into the platform’s AI capabilities.
CreatorCon is the ultimate hands-on event for ServiceNow developers, admins, architects, and all practitioners looking to build smarter workflows and faster automation. Get hands-on in AI labs, experience the possibilities of innovation at the HackZone, and connect with peers and experts from the Community. Have more questions about CreatorCon? Contact us at CreatorCon@servicenow.com.
At CreatorCon, you’ll experience ServiceNow AI in action through mini labs and the HackZone, where you’ll build an AI Agent using real-world use cases. It’s your chance to see ServiceNow AI in action and walk away with something you built!
If you are new to ServiceNow AI Platform, choose the CreatorCon Builder Track - designed for anyone to get started with no-code and low-code development on ServiceNow. Then join the ServiceNow Community to connect with peers, and explore the Developer Site for free instance and learning paths
Yes! CreatorCon is hands-on, and you’ll get the most out of it if you come prepared. We recommend bringing:
- Your laptop – Required for labs and workshops
- Power adapter/charger – Especially if you're traveling from another region
- A tablet or phone – Highly recommended to use as a second screen for the lab guide. Otherwise, you’ll be switching tabs frequently on your laptop.
- Your curiosity and excitement – You’re about to build some amazing things!
Additionally, you can stop by the Community Programs booth in the CreatorCon space on the World Forum Expo Show Floor to learn how you can join, or even start, a local chapter.
ServiceNow User Groups (SNUGs) are in-person or virtual events where you can connect with peers, learn new skills, and grow your knowledge and network.
Join us at the SNUGs Social, a collaborative experience held during the networking reception at each World Forum event, designed for connection and Community-led good times.
Here's what you can expect:
- Fun games like interactive bingo, encouraging you to meet other ServiceNow Community members.
- Special treats like cupcakes, not found anywhere else on the expo show floor.
- Exclusive prizes like the SNUGs 2025 pin!
This fun, lively networking event is open to all and lasts 60 minutes. Be sure to add it into your World Forum agenda using the My Agenda tool.
Join the companies that are leading the way in helping us put AI to work for people.