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AUTHOR Eric Bensley VP, Product Marketing for CRM

Eric Bensley is vice president of product marketing for customer relationship management (CRM) at ServiceNow. He leads narrative, positioning, and go-to-market for autonomous CRM. He's spent a lot of years in and around CRM and genuinely loves the craft of taking complex products and making them meaningful to people.  

Outside of work, Eric is a family man and a competitor at heart. That combination has shaped how he thinks about leadership: The best teams win together. And helping people find their authentic voice isn't just good culture, but it's what unlocks real performance. 

Topics AI Customer Relationship Management (CRM)
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