William (Skip) Bacon leads product marketing for ServiceNow’s IT workflows portfolio, which includes the company’s flagship IT Service Management and IT Operations Management products and other offerings that empower customers to transform technology delivery, portfolio and project management, and governance, risk, and compliance.
Skip works to drive customer and market alignment across both ServiceNow’s offerings and shared solutions delivered with strategic partners, such as Accenture. He brings to the role more than 30 years of experience in developing and delivering application and infrastructure monitoring platforms at enterprise scale.
