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June 13, 2025 2 mins Driven by passion to unlock customer joy HR Company Story
Chris Morrison
Richard McGill Murphy Workflow contributor

“One of our greatest joys is seeing our customers happy,” said Fred Luddy, founder of ServiceNow. That joy is contagious, and it continues to fuel everything we do. 

We believe in the power of the ServiceNow AI Platform because we live it every day as customer zero.  We make sure every ServiceNow solution works as intended before making it generally available to our customers. With AI at the platform’s core, we’re crafting engaging experiences and powerful outcomes for organizations.  

Luddy’s original platform vision and customer-centricity remain our guiding lights. Watch this video to see how we fulfill our purpose of making the world work better for everyone – together with a mindset toward more listening, more learning, and more awe-inspiring innovations.  

Join us to wow our customers. Explore ServiceNow career opportunities.

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