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Featured The Impact Store App - What's in it for You, and How to Get Started!

Earlier this year, we introduced the Impact Store Application, a new way to consume all the benefits of ServiceNow Impact - right within your own instance.   How does the Impact Store App benefit you? In two simple ways:   1️⃣ It's more convenient - ...

  • Article
  • ServiceNow Impact

Issue with breadcrumb

There was an issue with breadcrumb, the highligted(with red) is only seeing by few users.. reamaining users are seeing " ' " instead full name as below.. how I need to figure out this issue?@Ankur Bawiskar  

  • Question

Resolved! Platform analytics dashboards

We have not moved user over to using workspaces yet so I would like them to stay in the core UI for now when they click on a PA dashboard. Right now it defaults to the Admin dashboard so it just spins for them 

  • Question

XML Parsing issue

We are trying to connect ServiceNow and Workday with the SOAP API for Staffing, 'Put Assign Matrix Organization' and 'Put Remove Matrix Organization'. We have the request envelope and the action functional with the exception of the output of the resp...

  • Question

Interactive filter on Catalog Item details

Hi,I have a use case that the catalog item manager needs a dashboard that when he enter the name of an catalog item via a filter he is able to see the details of the catalog, such as variables (questions), category, catalog, company/department associ...

  • Question

Activate OOB Flow

I wrongly deactivate one OOB flow and now I can't see the option to activate it again because this flow is read only, how can i make it activa again?   

  • Question
  • Service Catalog
  • Service Operations Workspace
  • Virtual Agent

Demand Management > budget allocation

Dear community,Following recent upgrades, I’ve noticed that the option to allocate a demand’s budget by year is no longer available on the Demand record. This functionality still exists once the demand is converted into a project (in the project work...

  • Question

Resolved! Missing Workspaces in Lab Instance

I am doing the Strategic Portfolio Management (SPM) Fundamentals On Demand (Washington) (Course) in ServiceNow University. My first lab instance was working fine but then expired.  When I requested a new lab instance, it did not have the SPM workspac...

  • Question

SNPI - Explore Now Create - Failed

I followed all the steps and I select "Import XML" and attached the XML file that I exported from here: https://nowlearning.service-now.com/nowcreate?id=sp_overview&sp_id=3c6d5430db2490509d7e0114b99619b0But when I select upload, the project does not ...

  • Question

Which out-of-box actions lead to the creation of an HR profile?

HelloI want to avoid that an HR Profile is created for a user when the usertype = "external". What are the different ways to create an HR Profile out-of-the-box?For now I am aware of the BR "Synchronize fields to sn_hr_core_profile" on table "sys_use...

  • Question
  • Human Resources Service Delivery
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