Retrieve dhcp info for Linux servers

Balazs Juhasz · ‎03-20-2023

Hi there,

I run discovery on Linux server. The network adapters are found, but the DCHP information is not collected and the default 'false' value is added, however the DCHP is enabled for them.

I checked the Linux Server pattern but i did not found that this information is being retrieved. Did you have such issue, requriement to collect this information for Linux servers? Should it be collected somewhere else? or is it not part of the Linux discovery?

Thank you

Balázs

David A2 · ‎03-20-2023

Hi Balazs,

Is this working for other server types in the same subnet? I have an issue at my organization where not all of our subnets are configured to allow reverse lookups for DNS, so the DNS part of the pattern never gets results.

View solution in original post

AJ-TechTrek · ‎03-20-2023

Hi @Balazs Juhasz

Please refer the below KB article, this might to resolve your issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1224067

Please mark as helpful if its resolved your issue.

Thanks

Ajay Kumar

Balazs Juhasz · ‎03-20-2023

Thank you Ajay. Actually we have the information about the interface, and there is no error in the discovery log. Only the dhcp setting is missing.

David A2 · ‎03-20-2023

Hi Balazs,

Is this working for other server types in the same subnet? I have an issue at my organization where not all of our subnets are configured to allow reverse lookups for DNS, so the DNS part of the pattern never gets results.

Balazs Juhasz · ‎03-21-2023

We will check this, because we have issues with the fqdn as well. Thank you!