Products
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Activity in Products

Add AI Search to Virtual Agent on csm portal

We want to Add AI Search to Virtual Agent on csm portal.We configured The search source and connected it to the search profile.We also create the index source.We also configured it on the AI Search Admin Console -  Now Assist in VA.On AI Search Previ...

  • Question

Resolved! How the Recent incidents filter works in SOW

Hello Community, Can anyone let us know how the below highlighted related list filter works in SOW because some users it's showing for some users it's not showing any records. Any filter criteria configured for this?  Thanks,Nagesh

  • Question

CSDM ELI5 (Explained Like I'm 5) - Part 1

As part of my ongoing mission to help everyone in my family - and beyond - understand ServiceNow, I started writing a series of articles titled ELI5, which stands for Explain Like I’m 5. If you haven’t read the first one about Domain Separation, you ...

  • Article

Ai summary card is not visible on workspace

Hello everyone,In UI Builder, the AI Summary card is visible in the Source-to-Pay workspace, but it is not appearing in the actual workspace UI. About a month ago, it was working correctly and was fully visible.We have already verified that all requi...

  • Question

ServiceNow to Salesforce Integration – Permission Issue

I am currently working on integrating ServiceNow (PDI instance) with Salesforce. For this purpose, I created a Salesforce demo account.While attempting to create a new external/custom application in the Salesforce App Manager, I encountered a permiss...

  • Question

Review : Basic Authentication Account Security

Review : Basic Authentication Account Security The banner in your ServiceNow instance is a security advisory related to Basic Authentication accounts.Warning Summary:"Action Required: Review Basic Authentication Account Security"ServiceNow has introd...

  • Article
  • Continual Improvement (CIM)

ITSM Granular Admin Roles : Australia Release

ITSM Granular Admin Roles :In the Australia release of ServiceNow, one useful change for admins is the introduction of more specific roles. Earlier, we mostly used the admin role for many things. It was easy because it gave full access, but it also m...

  • Article
  • Incident Communication Management
  • Incident Management
  • Release Management

New field Introduction in User [sys_user] Australia Release

There are new field introduced in User [sys_user] Form.As shown in below image we can see new column has been introduced in ServiceNow.  Sr.Column LabelColumn NameType1)Identity Typeidentity_typeChoice2)Manager HP1manager_hp1Record Hierarchy Path3)Ti...

  • Article
  • Service Desk

Inquiry Regarding Tenable SGC Compatibility with Australia Version

Hello,I would like to inquire about the compatibility of Tenable SGC across different ServiceNow versions. Our customer’s instance was previously on the Yokohama version and has already implemented Tenable SGC. When I checked store.servicenow.com, I ...

  • Question

An issue with Script Variable

Hi all,I am new to ServiceNow and I am struggling with an issue on Zurich edition. I am currently  following this exercise (Developing for Flow Designer) but unable to complete it because I get an error when I try to create an input variable. I get t...

  • Question
Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.