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ServiceNow's Security & Risk Customer Community Event: Nexus Security & Risk As AI reshapes the security and risk landscape, staying connected with the community tackling these challenges has never been more important. We'd like to invite our Servi...
Go From Zero to Hero in Hours with ServiceNow’s AI‑Driven Onboarding ServiceNow’s Platform Academy kicked off the year with one of its most exciting sessions yet—an inside look at Dynamic Guidance, the Now Platform’s new AI-powered, voice‑enabled co...
Your feedback shapes our priorities. While the Resource Management customer feedback sessions have given us valuable insights, we want to make sure every voice is heard — not just those in the room. If you're running into friction managing resources ...
EA TRAINING & Learning • Limited Time OFFER CIS Data Foundation Certification Is Live, Free Through June 30 The EA Product Team · April 2026 We're excited to share that the Certified Implementation Specialist – Data Foundations (CIS-DF) exam cover...
Employees don't need more answers. They need things to get done. Most employee experiences still get in the way: siloed tools that don't talk to each other, disjointed integrations that break workflows, and portals built for browsing instead of act...
Hi Teamin approval table only one ritm is available but in sp portal it appears two approval with same ritm please suggest how to debug
We want to Add AI Search to Virtual Agent on csm portal.We configured The search source and connected it to the search profile.We also create the index source.We also configured it on the AI Search Admin Console - Now Assist in VA.On AI Search Previ...
can we call script include in flow designer in pdi
Hello Community, Can anyone let us know how the below highlighted related list filter works in SOW because some users it's showing for some users it's not showing any records. Any filter criteria configured for this? Thanks,Nagesh
As part of my ongoing mission to help everyone in my family - and beyond - understand ServiceNow, I started writing a series of articles titled ELI5, which stands for Explain Like I’m 5. If you haven’t read the first one about Domain Separation, you ...
Hello everyone,In UI Builder, the AI Summary card is visible in the Source-to-Pay workspace, but it is not appearing in the actual workspace UI. About a month ago, it was working correctly and was fully visible.We have already verified that all requi...
I am currently working on a use case to automate task closure in ServiceNow once access has been provisioned through Active Directory (AD).Use Case OverviewWhen a request is created, a task is generated with the following user details:Employee IDFirs...
I am currently working on integrating ServiceNow (PDI instance) with Salesforce. For this purpose, I created a Salesforce demo account.While attempting to create a new external/custom application in the Salesforce App Manager, I encountered a permiss...
Review : Basic Authentication Account Security The banner in your ServiceNow instance is a security advisory related to Basic Authentication accounts.Warning Summary:"Action Required: Review Basic Authentication Account Security"ServiceNow has introd...
ITSM Granular Admin Roles :In the Australia release of ServiceNow, one useful change for admins is the introduction of more specific roles. Earlier, we mostly used the admin role for many things. It was easy because it gave full access, but it also m...
There are new field introduced in User [sys_user] Form.As shown in below image we can see new column has been introduced in ServiceNow. Sr.Column LabelColumn NameType1)Identity Typeidentity_typeChoice2)Manager HP1manager_hp1Record Hierarchy Path3)Ti...
I have set up the following: AzureAD Spoke Refresh token is available and not expiredSpoke Credential Connects successfully When i go to the /$pwd_reset.do?sysparm_url=sspr public page I am prompted to enter my username, do my identity verificatio...
Hello,I would like to inquire about the compatibility of Tenable SGC across different ServiceNow versions. Our customer’s instance was previously on the Yokohama version and has already implemented Tenable SGC. When I checked store.servicenow.com, I ...
Hi all,I am new to ServiceNow and I am struggling with an issue on Zurich edition. I am currently following this exercise (Developing for Flow Designer) but unable to complete it because I get an error when I try to create an input variable. I get t...
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