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Featured Important Update on Legacy Reporting and Analytics with Australia Release

Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on your report...

  • blog
  • Australia
  • Dashboard
  • Migration
  • Performance Analytics
  • Platform Analytics
  • platform analytics migration
  • Upgrades

Featured ServiceNow EmployeeWorks: Introducing Employee Slate

Employees don't need more answers. They need things to get done.   Most employee experiences still get in the way: siloed tools that don't talk to each other, disjointed integrations that break workflows, and portals built for browsing instead of act...

  • blog

Featured Zero Copy Connectors are here: Unlock real-time enterprise data without the risk

  Zero Copy Connectors are here: Unlock real-time enterprise data without the risk Every day, enterprises spend enormous amounts of time and resources just to move data around; syncing it across systems, replicating it into lakes and warehouses, and...

  • Article
  • Workflow Data Fabric
  • Zero Copy Connectors

Featured Already Running VR? Your Configuration Compliance Implementation Is Half Done

Your vulnerability management program tracks CVEs. Your scanners find them, your analysts prioritise them, your remediation owners patch them. But what about the misconfiguration that made three of those CVEs exploitable in the first place?    An ove...

  • Article
  • AWS
  • Configuration Compliance
  • Qualys
  • Tenable
  • Unified Security Exposure Management
  • Vulnerability Response
  • wiz

Featured Using AI Data Explorer for instant data insights

AI Data Explorer for IRM  Query your risk data in plain language — no report builder required.    This is one in a series of articles exploring capabilities on the ServiceNow AI Platform that you may not be aware of but could be useful in improving y...

  • blog
  • Integrated Risk Management (IRM)
  • Risk Management

Bulk Catalog item creation from Excel sheet

Hi Team, We have requirement to create bulk catalog items from excel sheet . anyone already implemented we are looking for valid template on same.Any leads will be appreciated. Thanks

  • Question

Please give me steps to make Software compliant.

What are the steps required to make the software compliant, particularly for Articulate Storyline?Also, could you provide the key points or a checklist/table of criteria that need to be considered to ensure compliance?Currently, I can see only two en...

  • Question
  • i

Join clm_m2m_contract_asset and alm_hardware tables

Hi. Im trying to create a report that shows asset with and without a contract. Report need to show asset and contract information (also asset that does not have a contract)  is there anyway to join clm_m2m_contract_asset and alm_hardware tables ? 

  • Question

Auto creation - update/create

Hello,Auto application creation in Application Table if any new application is created in Business Application tableIm trying to run above using business rule but its not working properly whenever i do the changes in business appl. change happen in a...

  • Question
  • Configuration Management Database (CMDB)

Need to exclude the requestor from approving the change request

Hi AllI am using the flow designer for approval process but here i need to exclude the requestor from approving the change request, how can we achieve this. In rules section can we use both code and configuration, i have tried it is not working for m...

  • Question

Create a CMDB remediation rule

On Zurich version, I can't find any way to create a classic workflow in order to configure a CMDB remediation rule as it requires a workflow referencing the wf_workflow table not the flow designer. Any clue?

  • Question

SNUtils Not working

Hi @Arnoud Kooi  I am using sn utils, previously when I double click on any form, it used to show backend names and dropdown values, Now it is not working. windows,Alt + /  it used to open slash commands, now it not working. I have updated the versio...

  • Question

Demand page on SPW does not sort form tabs in correct order

Morning, all. I've now got two customers who have found that the form sections in the Demand page on the SPW/PPW are not sorted into the correct order.  Demand (which should be at the top) is at the bottom, and Notes is at the top. When I look at the...

  • Question

How to configure notification for Survey interaction

Hi Team,I am trying to create a notification for survey interaction.i have created the survey for interaction ,and now am trying to configure notification for survey in trigger \am unable to fine how to tag interaction table name,i have followed OOB ...

  • Question
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