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Activity in Products

Otto on a dedicated webpage

Is there a feature to use Otto on it's own dedicated webpage vs just the sidebar?

  • Question

flow missing form directory

I have been trying to access a flow, and now I see the flow was put into draft. They were working, as I have screenshots showing this, and now they are in draft. I did not change anything, and now they are not visible. The  ritm canto process and I c...

  • Question

Inaccurate account of usage

I went into my PDI on Monday and was testing an item in my Service Catalog, but it doesn't reflect this. So now my PDI is scheduled to be taken today. The app was not running my RITM for a request, so I stopped and logged off. Took a break, and now t...

  • Question

Blog : Windows Server Discovery Simple Guide

 THE FLOWMID Server -> Network -> Login -> Windows permissions -> WMI -> Discovery dataDiscovery stages:Find server -> Classify -> Authenticate -> Connect via WMI -> Collect data -> Create/update CILogging in and being allowed to use WMI are two diff...

  • Question

Installing IRM on Brazil PDI not working

Hi everyone,I recently updgraded my PDI from Australia to Brazil and then wanted to upgrade the IRM plugins. However i got the following error:Alert level: critical. • Recommendation template Application Installation blocked I then tried a fresh Braz...

  • Question

My dev instance is down (dev190483)

Hi,  My dev instance is down. Would someone be able to assist and bring it up again?Trying Refresh does not seem to do anything. Thanks!

  • Question

Quick Start Guide for Service Mapping

If you're just starting your Service Mapping journey, you've come to the right place. This guide will help you get up to speed on activating and realizing value from Service Mapping and is a great place to come back to as our products evolve over tim...

  • Article
  • ITOM
  • Service Mapping

Show a conditional field on the visitor form

Hi all,I am trying to add a dependent field to the visitor details popup screen when the details are filled by the host through "register a guest".What I would like to do :A select field:Special Assistance required (Yes / No)A multiline text field:  ...

  • Question
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