Tasks state is setting to closed incomplete automatically

Shiva Kumar8
Kilo Guru

Hi community,

I'm creating subtasks using workflow, if the request is approved 6 subtasks should get created the flow is working fine and tasks are getting created but of the 6 two tasks state is setting to closed incomplete(ref the screen attached)  automatically as the approval is done, can someone please help me how to make them active as other tasks.

1 ACCEPTED SOLUTION

Palak Gupta
Tera Guru
Tera Guru

Hi there!

I have checked the screenshots, I want to know if you checked below 2 points

1. Wait for completion checkbox is checked?

2. Has conditions values being modified?

Regards,

Palak

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7 REPLIES 7

Sagar Pagar
Tera Patron

Hi,

Can you share the flow configurations, which creates a tasks? It will be helpful for troubleshooting.

 

Thanks,

Sagar Pagar

The world works with ServiceNow

Please find the attached screenshot for reference

Alok Gupta5
Tera Guru
Tera Guru

Hello,

Please send the screenshot of workflow which is running on catalog.

please find the attached screenshot for reference