Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content. Knowledge Center for ServiceNow's Knowledge...
Note: This is a developing series, and we’ll continue to release new content over time. Bookmark this page to stay up to date and let us know in the comments what topics you’d like to see. Welcome to the Speed Learning Series for IRM Risk Managemen...
Image by Laura Montagnani from Pixabay Stay Ahead: Preparing for AI, Risk & Security in the Next Regulatory Wave If you are a ServiceNow Risk and Security customer interested in practical insights and best practices to help you improve risk an...
Major Updates to Application Manager & Store Introduction Imagine discovering every app your business needs—right in your instance, with zero friction. That’s now a reality. With the latest updates to Application Manager and the Store, those pain...
So you’ve purchased ServiceNow Impact – congrats! Now that you have it, let’s make sure you know exactly what you’re getting, how to use it, and where to go to learn more. Before we get into any specifics, the FIRST thing you should do is download ...
I want to display all users in one specific catalog item (sc_cat_item_guide). I added the catalog item sys id on the business rule named user query is displaying correct but, all other catalog item with field reference to users table is displaying ...
Hello, @Sunil2021 , @Jim Poisson ,I am not able to receive my OTP emails while I try to login to the ServiceNow University and I asked the support through SSO. It asked my username and password and then it is not resolving my issue and showing "I'm...
Is it possible to use Sharepoint as an external storage system for Contract Management pro?https://www.servicenow.com/docs/csh?topicname=cncore-integrate-ext-storage.html&version=latestThis documentation indicates that you can use the Google Drive Sp...
I have a 20 alerts with different descriptions for the same node. I created one alert rule and, in the alert filter, I added those descriptions using OR conditions ( a-description OR b-description OR c-description) for that node. Is this the correct ...
Hello Community, I am not able to turn on the Now Assist panel for SPM.The Now Assist for SPM product plugin is already installed.All required roles are assigned correctly.Even after this, the Now Assist panel is still disabled.Please let me know why...
Hi Community,I am currently facing an issue accessing the AI Agent Studio and hoping someone here might have encountered a similar situation or could point me in the right direction.The Issue:After recently upgrading the sn_aia plugin, I am unable to...
Within my project, I want to calculate the number of child incidents attached with a parent incident and also want to add it to a report for my personal use in a dashboard where it will show, all the child incident details attached with parent incide...
Regarding the Jamf SGC (and SGCs in general), it installs using /uapi/v1/computers-inventory in the data stream REST step, but that version has long been deprecated. In general with these SGCs, is it expected the ServiceNow will push an update to use...
I am getting missing cloud license type for red hat linux server and its showing non compliant no matter what i do.Any idea how to resolve it to improve the compliance?
Hi everyone,I noticed that my event contents has a significantly high number of views, and I’m trying to understand why.are those bots? and how to fix it?
Hi,In SPM Benefit Plans, I observed that the Recurring checkbox does not function when both the Start Fiscal Period and End Fiscal Period are in the past. However, it works as expected when at least one of the fiscal periods is in the current or a fu...
Hi Community,I am not able to select agents in dispatcher workspace though I have associated agents group and dispatcher group with suitable "type" field including with correct location for the group. So, what may be the issue, why am I not able to s...
