Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!
Introducing The Developer Passport: Brazil Release Brazil release season is officially here, and Developer Passport is back for round two. If you caught the Australia release preview, you already know the drill. However, if this is your first ...
General availability • September 10, 2026 ServiceNow Launches Out-of-the-Box MCP Servers for Claude, Copilot, Gemini, and Other AI Clients The AI client orchestrates. ServiceNow remains the governed system of action where the work gets done. MCP...
What is AI Gateway? AI Gateway is ServiceNow's runtime enforcement layer for MCP (Model Context Protocol) connections in AI Control Tower. It sits between your AI agents and the external tools they call, governing what reaches agents, securing e...
We are excited to welcome you to the Unified Security Exposure Management (USEM) QuickStart Implementation Series, your step-by-step video guide to implementing ServiceNow USEM from the ground up, starting with Vulnerability Response (VR). This s...
In 2026, we will be hosting online & in person AIOps workshops for customers, where our experts will walk you through our ServiceNow ITOM AIOps solutions. By attending, you will understand how your organization can enable autonomous IT and work towar...
A Service Desk Team Lead who also owns the support process runs two questions at once. How do I get the team through today's work, and what needs to change so tomorrow's is better? I believe the useful test for Agentic AI is the second question. Summ...
Hi All, Does anyone know why "View All" link looks different across different widgets?For example, by default, the "View All" link in the "Upcoming Events" widget looks like this: In "My favorites" widget it has additionally a chevron next to it and ...
When trying to move a task from one VTB to another VTB I can choose the 2nd VTB but when I try and select a lane I get no matches found. Has anyone had this type of issue before?
<p>Configure the CMDB Micro-Certification Simulator (Australia) In which task 11 is failing even after executing the script task 9, and task 10 passed. I have validated the cmdb_ci_win_server recordthere data is not updating only in Discovery Source ...
The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and Septemb...
Nobody gets into development because they love writing test suites. You do it because the pipeline needs it, and because the alternative is finding out in production. The Brazil release brings two things aimed squarely at that chore: the Test Agen...
Hi All, Do you know whether it is possible to remove the default dividers in widgets, and how to accomplish this? Thank you in advance for any hints!
I am enabling CMDB Success Advisor version 3.0.1 in DEV. I do not have the admin role or permission to install applications in PROD. What is the recommended method to move this implementation from DEV to TEST and PROD?My questions are:Install separat...
What happenedThe OOB 'MSSql DB On Windows' pattern was handed a 'cmdb_running_process' record with a stale PID. SQL Server had restarted, and Windows had reassigned that PID to a different process. The pattern resolved the PID live, got back the othe...
Introducing The Developer Passport: Brazil Release Brazil release season is officially here, and Developer Passport is back for round two. If you caught the Australia release preview, you already know the drill. However, if this is your first ...
AI Gateway is ServiceNow's centralized control point for governing, securing, and observing cross-platform AI agent operations. It sits between your agent builder applications and the external resources they connect to, intercepting all Model Con...
Hi, Newbie here. I can see how to limit read/write access by group/role at the record level based on the COE. Is there a way to do it at the field level? Eg, only HR can read the Salary field We're hoping to avoid having to do it directly by ACLs...
If you've built anything in the old AI Agent Studio, you know the drill. Build the agent in one tab. Flip over to check the workflow. Flip again to hunt down the tool you swore you already added. That kind of friction is exactly the feedback Servi...
I just saw the recent release of Dashboard tab in CWM and it has some nice graphics/widgtes to help the team to monitor and track their work, but i didnt find the CFD (Cumulative Flow Diagram). Our agile Teams were using Agile Development 2.0 and w...
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