Viewing all APIs in API Insights

  • Release version: Washingtondc
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Viewing all APIs in API Insights

    The All APIs page in the API Insights workspace enables organizations to manage and monitor their APIs effectively. It provides a complete overview of APIs throughout their life cycle stages, helping ensure compliance with organizational standards for interfaces, ownership, and product models.

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    Key Features

    • Accessing the All APIs Page: Navigate to Workspaces > API Insights and select the API tab.
    • API Overview: Displays the total number of APIs categorized by life cycle stages: All APIs, In design, Operational, and End of Life.
    • API Table: Lists APIs with detailed information, including API name, number of consumers, management platform, life cycle stage, version, and API requests processed per minute. Users can view details or request access to specific APIs.
    • Export Options: Users can export the API list in various formats (PDF, CSV, JSON, Excel) and choose delivery methods (download or email).
    • Filtering Capabilities: APIs can be filtered by platform type and specific ServiceNow instance to refine results effectively.
    • Missing Data Section: Highlights APIs lacking critical attributes, facilitating the identification and remediation of governance issues.
    • Helpful Resources: Direct links to product documentation, knowledge base articles, and community forums for API management support.

    Key Outcomes

    By utilizing the All APIs page, ServiceNow customers can ensure proper API maintenance and governance, identify potential issues with API attributes efficiently, and access valuable resources for enhanced API management. This enables organizations to maintain a robust API environment aligned with their operational standards.

    Manage and monitor all APIs within your organization by reviewing their life cycle stages, identifying missing critical attributes, and accessing helpful resources to ensure proper API maintenance and governance.

    The All APIs page in the API Insights workspace provides a comprehensive overview of all APIs within an organization ensuring that APIs are properly maintained and aligned with the organization's standards for interfaces, ownership, and product models.

    Figure 1. All APIs page
    All APIs page to view APIs within your organization.

    Accessing and using the All APIs page

    To access the All APIs page, navigate to Workspaces > API Insights, and then select the API tab.

    Viewing data

    By default, the page displays the following data:

    All APIs section
    Displays the total number of APIs managed by the organization and categorizes them by their life cycle stage (All APIs, In design, Operational, End of Life). You can select the each card to view APIs by their life cycle stage in the API table.
    API table
    Lists all APIs with detailed columns for the API name, the number of consumers, management platform, life cycle stage, version, and the number of API requests processed per minute for each API listed in the table. This table provides an overview of the APIs and their status within the organization. You can select an API from the Name column to view API details and request access to the API managed by your team. See Request access to an API in API Insights.

    On the API table, you can select Export to export the APIs list as a PDF, CSV, JSON, or Microsoft Excel file. To do so, select the desired file format from the File Type list. You can download the file to your local directory or email the file by selecting a value from the Delivery Type list. After making your selections, select Export to complete the process.

    Additionally, you can manually populate the API table on demand by selecting the refresh icon (Refresh icon.).

    You can further narrow down the API list based on platform type and instance using the Management Platform Type list to filter APIs by platform category and the Management Platform Instance list to refine results by a specific ServiceNow instance. Select Apply to update the list based on the selected filters. If you select ALL in either list, APIs from all available options are included in the table.

    APIs missing data section
    Highlights the APIs missing key attributes like business context, ownership groups, product models, and design helping to identify issues in API governance. You can select the numeric value displayed in each card to identify and resolve issues with API data. See Identifying and remediating missing API data in API Insights.
    Helpful resources
    Contains quick links to product documentation, knowledge base articles, and community forums, providing easy access to additional resources for API management.