Conversational Integration with LINE

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Engage with requesters who prefer the LINE messaging app to interact with your business. Requesters include customer contacts and consumers.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Overview

    Conduct user-initiated, system-initiated, or agent-initiated conversations using the Conversational Integration with LINE application. The application connects a requester with a virtual agent or live agent using your company's LINE account. To get started with the Conversational Integration with LINE application, see Configure Conversational Integration with LINE.