Integration Commons for CMDB
Summarize
Summary of Integration Commons for CMDB
The Integration Commons for CMDB (sncmdbintutil) is a store app that features the CMDB Integrations Dashboard and a collection of Robust Transform Engine (RTE) transforms and script includes. This app is essential for managing CMDB data and integrating various data sources effectively.
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Key Features
- CMDB Integrations Dashboard: Offers a centralized view of the status, processing results, and errors for all Service Graph Connectors and custom integrations in IntegrationHub ETL.
- RTE Transforms: Standardizes CMDB values from different data integrations and changes, crucial for the Identification and Reconciliation Engine (IRE). Transforms are templated operations that control the logic for data processing.
- Dependencies: The app requires CMDB and CSDM Data Foundations Dashboards v2.3.5 or later.
- Integration with Service Graph Connectors: Automatically installs with any Service Graph Connector from the ServiceNow Store, ensuring compatibility and functionality.
Key Outcomes
By utilizing the Integration Commons for CMDB, ServiceNow customers can expect enhanced data integration capabilities, improved CMDB value standardization, and streamlined management of integrations. It is important to run quick start tests after upgrades or deployments to ensure everything functions correctly.
The Integration Commons for CMDB (sn_cmdb_int_util) store app contains the CMDB Integrations Dashboard and a set of Robust Transform Engine (RTE) transforms and script includes.
Request apps on the Store
Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Dependencies
CMDB and CSDM Data Foundations Dashboards v2.3.5 or later versions (see Monitor system foundations in the CSDM and the CMDB Data Foundations Dashboards)
Using the CMDB Integrations Dashboard
The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed Service Graph Connectors and any custom integrations created in IntegrationHub ETL.
See CMDB Integrations Dashboard for more information.
Using RTE transforms
The Integration Commons for CMDB (com.snc.cmdb.integration_util) plugin provides the Integration Commons functionality. You can use the transforms and script includes to standardize the values stored in the CMDB by different data integrations or by changes. The attributes that are included in the Integration Commons for CMDB store app are attributes that the Identification and Reconciliation Engine (IRE) requires for identification or attributes that could be used to derive classes.
The transforms are common operation types and template scripts available as templated operations. A templated operation is a transform that controls the logic for the transform. The result is that there can be only a single output. When a transform returns multiple values, then those values are concatenated by a triple pipe (|||). You then must use the split transform to retrieve the values that you’re interested in. The inputs are either a single field or a list of fields. For all but one transform, the inputs are assumed to be a fixed list of fields as described for each of the following individual transform.
ServiceNow Service Graph Connectors that are available at the ServiceNow Store, have dependencies on the transforms and script includes in the Integration Commons for CMDB store app. Therefore, when you install such CMDB integration, the Integration Commons for CMDB store app is automatically installed too.
You can also configure the Application Dependency Mapping (ADM) adapter to populate running processes, TCP connections, and applications into CMDB. For more information, see Configuring the ADM adapter for Service Graph Connectors.