Document life cycle

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. The document life-cycle states represent the overall life cycle of document assets (contracts) and CIs (business process) as related to their products.

    Document life-cycle states

    A life-cycle state is the combination life-cycle stage and life-cycle status of an asset or CI over the life cycle. For example, a document CI in the Operational stage might change status over time from In Use to Published to Pending Retirement. A different document CI in the Operational stage might go from the In Use status directly to Pending Retirement status without ever having been in the Published status.


    Document life-cycle process: pipeline, operational, and end of life.
    The stage and status values for documents are visible only in tables related to documents in Contract Management and the CMDB.
    Note:
    Based on the type of item, the [life_cycle_control] table specifies which life cycle stage values are available for each life cycle stage.

    For additional information on how you can benefit from implementing life-cycle value pairs for CMDB entities, see the 'life-cycle value pair' section in the 'Foundation domain' topic.

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