Show a CI in a map

  • Release version: Washingtondc
  • Updated February 12, 2024
  • 3 minutes to read

    • Select a CI as the home node that a map centers on. The home node in Unified Map is the focal point of a map. All other CIs and relationships on the map are drawn in the context of the home node.

    Before you begin

    Role required: See general role requirements for Unified Map

    About this task

    When you select a group CI as the home node, such as an application service or a dynamic CI group, the Attributes module shows the attributes of the group CI itself and cards for the CI members of the group. Each card showing details for a CI that is a group member. When you open a map for an application service CI, a badge on group CIs in the map shows the number of CI members in that group. In that case, group functionality is available letting you expand or collapse the group CIs.

    Procedure

    1. Navigate to Workspaces > CMDB Workspace.
    2. In the Quick links section in the Home view, select Unified Map.
    3. In the search field, search for a CI that you want to see a map for.
      The CI that you find and select, is automatically set as the home node for the map.

    What to do next

    You can change the map content or appearance as described in Unified Map, and you can do any of the following interactions:
    • Show CI key details on the map: Point to a CI to show the CI's full name and class (or zoom into the map until those details appear), its related items details, and the direction of the CI relationships. If there are multiple related items associated with a CI, then the CI badge contains the string 'Multiple' and a badge showing the number of related items appears on the timeline. You can point to that badge on the timeline to show all related items.
    • Show complete CI details: Select a CI (CI border thickens) to show its respective details in the Attributes, Application services, Related items, or Changes module panes. For group CIs, such as an application service or a dynamic CI group, the Attributes pane also shows detail cards for the CIs that are members of the group.
    • Show relationship details: Select a line, which represents relationships between the CIs, to show the relationship attributes in the Contextual side panel on the right (select the Attributes module if needed). If there are multiple relationships between CIs, then a badge shows the total number of relationships, and details for all the relationships appear in the Attributes panel.
    • Move a CI: Drag a CI to a different place on the map. Map elements that are connected to that CI, are automatically moved and redrawn according to the new placement of the CI.
    • Change the level setting: Select the level drop-down and set the number of relationship levels from the home node, for which to show CIs on the map.
    • Select a different home node: Right-click a CI. Then, in the pop-up menu, select Set as Home node to redraw the map with the selected CI as its home node.
    • Expand and collapse a group CI: Select the number badge (indicating the number of CI members) on a group CI to expand the group and show its CI members. Select the badge again to collapse the group and to show the group CI and its number badge. In its expanded mode, the group parent and any CI members are temporarily highlighted by a light purple color (point to a group if needed).

    • Show filtered items: Select the Show filtered items icon (Show filtered items) to expose the filtered items on the map, in a grayed-out shade. For more details about configuring map filters, see Configure map filters.