Populate an application service using the Dynamic Service method

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • The Dynamic Service method for populating an application service generates a dynamic application service. A dynamic application service automatically updates to reflect any changes to CI relationships in the CMDB CI Relationship [cmdb_rel_ci] table.

    Before you begin

    The Dynamic Service is one of several methods for populating an application service with CIs. Choosing a method for populating an application service, is only one step of the generic procedure for creating an application service. Ensure that you have completed the initial steps as described in Create an application service. The procedure described here is incomplete by itself as it complements that generic procedure.

    New dynamic application services initially don't contain any CIs (unless they were converted from legacy business services or legacy manual services). Dynamic application services get automatically populated when they’re connected to other CIs with CMDB relationships. Entry points are automatically created when a relationship between a dynamic application service CI and other CIs is created.

    For information about the different types of application services and the different methods you can use to populate application services, including Dynamic Service, see Application services.

    Role required: app_service_admin

    Procedure

    1. In the Choose a Method page, select Dynamic Service as the Service Population Method.
    2. Fill out the fields that appear, which are specific to the Dynamic Service service population method.
      Field Description
      Service Population Method The method used for populating the application service with CIs. Set to Dynamic Service.
      CMDB Table Notes the Calculated Application Services [cmdb_ci_service_calculated] table, in which application services created by the Dynamic Service method, are stored.
      Levels The number of levels of related CIs to include in the application service.
    3. Click Save.

    What to do next

    Complete the generic procedure Create an application service.