NotifyNow - sendSMSQuestion(String phoneNumber, String question, GlideRecord sourceRecord)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Sends an SMS question.

    Table 1. Parameters
    Name Type Description
    phoneNumber An E.164-compliant phone number to send the message to.
    question String or GlideRecord The question record to send or the sys_id of a question record.
    sourceRecord An optional source record to associate to the SMS question, such as an incident.
    Table 2. Returns
    Type Description
    String The conversation sys_id, or null if the SMS was not sent successfully.
    var question = new GlideRecord("notifynow_question");
    question.query();
     
    // get the first question
    if (question.hasNext() && question.next()) {
    	// send the sms question
            var number = "+31612345678";
    	var nn = new SNC.NotifyNow();
    	nn.sendSMSQuestion(number, question.getUniqueValue(), current);
    }