Using the catalog item designer

Users with the catalog_manager role use the catalog item designer to manage their categories, assign editors to those categories, and create, modify, and publish catalog items.

For example, a facilities team leader can manage a Facilities category. Facilities team members with the catalog_editor role can create, edit, and publish items within the Facilities category.

Note:

You can only manage standard catalog items using the catalog item designer, not more complex items such as order guides. In addition, UI policies and client scripts are not supported by the item designer. To implement these more advanced functions, use the service catalog features for creating items.

To view and manage catalog items created with the item designer, navigate to Item Designer > Administration > All Items.

For an overview of the catalog item designer process flow, see Service Catalog item designer.

• Request a category
  Self-service users can request a new category within a service catalog.
• Manage a category
  After an administrator approves a category request, the category is immediately created with the selected category manager. The category manager can create and manage items in the category.
• Create an item
  Category managers and catalog editors can create items using the item designer.
• Publish an item
  When you publish an item, it is available in the catalog for ordering.