Now Assist in Virtual Agent reference

  • Release version: Washingtondc
  • Updated April 12, 2024
  • 1 minute to read

    • Virtual Agent topic developers can create topics for use in the Now Assist panel channel. The following Virtual Agent Designer controls are currently supported.

    For more information about the Now Assist panel channel, see Channels in Conversational Interfaces.

    Table 1. Supported controls for the Now Assist panel channel
    Control type Supported controls
    User input controls
    • Input Collector
    • Text
    • Static choice
    • Dynamic choice
    • Boolean
    • Date Time
    • Carousel

    For more information, see Virtual Agent Designer user input controls.
    Bot response controls
    • Text
    • Link
    • HTML
    • Card (record card and record card with action only)

    For more information, see Virtual Agent Designer bot responses.