Disconnect from a Twilio account

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • If a Twilio account is already associated with a different system, disconnect the account from the other system before connecting to the current instance.

    Before you begin

    Role required: notify_admin

    Procedure

    1. Navigate to All > Notify > Administration > Twilio Direct Configuration.
    2. On the Twilio Account Properties page, click Disconnect.
    3. In the Disconnecting Twilio account pop-up window, click OK.

      The account is disconnected from the instance. The system clears the Account SID and Auth Token fields and deactivates the list of associated phone numbers.