Share catalog items across catalogs

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You can share a catalog item, enabling users to order that item from different catalogs. For example, you can share a Password Reset item across catalogs serving different teams.

    Before you begin

    Role required: admin

    About this task

    To share a catalog item across several catalogs:

    Procedure

    1. Navigate to All > Service Catalog > Catalog Definition > Maintain Items
    2. Open the item to share.
    3. Select the additional catalogs for that item in the Catalogs field.
      Figure 1. Shared Catalog Item
    4. Select Update.

      The shared item then appears in the Catalog Items related list for each catalog selected.