How CSDM concepts map to CMDB tables

  • Release version: Washingtondc
  • Updated January 30, 2024
  • 1 minute to read
  • The objects in the conceptual CSDM framework must map to the physical model objects (CIs and CI class tables) in the CMDB.

    Conceptual-to-physical mapping CSDM to CMDB.

    Note:
    Business services and technical services connect to the spm_service_portfolio through the spm_taxonomy_node. See Service Portfolio Management taxonomy.

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