Configure related items

Add related items categories, configure what appears on individual cards in the Related items module, and configure how related items appear on timelines and in badges.

Before you begin

Role required: sn_cmdb_admin

About this task

Note:

This setting affects all users. Individual users cannot configure this setting. See Configure map filters and Configure options for the Related items module for settings that individual users can use to customize their personal experience with Unified Map.

Related items are grouped by categories in the Related items pane in the contextual side panel, and also appear in CI badges and in timelines. The Node Map Related Item [sn_cmdb_ws_node_map_related_item] table contains the settings that determine which related items and associated details, appear. By default for example, common categories of related items, such as active incidents, are pre-configured to appear. You can add or modify records in the Node Map Related Item [sn_cmdb_ws_node_map_related_item] table to globally manage related items in maps.

Procedure

1. Navigate to All and then, in the Filter box in the main navigation bar, enter sn_cmdb_ws_node_map_related_item.list to open the Node Map Related Item table.
2. Select an existing record or select New and then fill out the form.

   Field	Description
   Name	The category label that appears in the contextual side panel when the Related items module is selected for a CI.
   Table	Tables from which records for the category are retrieved.
   Order	Order that the category appears within all related items categories. The list of related items categories is sorted in an ascending order. The category with the smallest order number is at the top of the list.
   Active	Enables the appearance of the related item category.
   Reference field	Reference attribute in the specified Table that references the CIs for the category. Typically set to Configuration Item [cmdb_ci].

   Configure related items in the Related items contextual side panel.

   Table 1. Related fields and conditions tab

   Number field	Numeric attribute from the specified Table that uniquely identifies each record in the category. This attribute is used in the record links that appears in each individual card when drilling down the related item category.
   Title field	Attribute from the specified Table that appears as the title of each individual card when drilling down the category in the contextual side panel.
   Fields	Set of attributes from the specified Table that appear in individual cards when drilling down the related item category. For example, when drilling down alerts, the set of attributes that appear on each individual alert card.
   Sort fields	Order of appearance of the specified set of Fields.
   Footer field	Attribute from the specified Table that appears at the bottom of individual cards when drilling down the related item category, regardless of the sort order specified in Sort fields.
   Conditions	Conditions to apply to the specified Table that retrieve the set of records for the category.

   Configure related items in badges and timelines.

   Table 2. Badge and timeline configuration tab

   Badge and timeline icon	Icon that appears in CI badges and on timelines, for the specified related item.
   Badge and timeline highlight field	Highlight configuration for applying colors to the icons in timelines and on the map.
   Date field	The date field to position the event on the timeline.
   End date field	Optional end date field to use for a range on the timeline.

3. Select Submit or Update.