Conversational Integration with Google Assistant

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • ServiceNow® Conversational Integration with Google Assistant enables ServiceNow® Virtual Agent to interact with requesters through the Google voice interface using the Virtual Agent topics. Conversational Integration with Google Assistant uses the custom conversational chat integration framework to interact with the Virtual Agent chatbot.

    Important:
    Conversational Integration with Google Assistant is no longer deployed, enhanced, supported, or available for new activation. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.