Add a property to enable creating knowledge articles from HR cases

Add a property, which is required to allow users to create a knowledge article from an HR case.

Before you begin

Role required: admin

Ensure that the Developer Application is set to Human Resources: Core.

Procedure

1. In the Filter navigator, enter sys_properties.list.
2. Click New.
3. Fill in the following fields.

   Table 1. System Property form

   Field	Description
   Name	enable_kcs_hr
   Description	Enable Knowledge Centered Services (KCS) for HR Service Delivery.
   Type	true|false
   Value	true

4. Click Submit.