Configure the CMDB 360 dashboard

Configure settings on the CMDB 360 dashboard of the Configuration Management Database (CMDB) Workspace to determine how your CMDB 360 data is analyzed and aggregated. These settings affect the data that appears on the cards and the records shown when you drill down on those cards on your CMDB 360 dashboard.

About this task

For detailed information about CMDB 360-related components, such as system properties, scheduled jobs, and tables, that are installed with CMDB Workspace, see Components installed with CMDB Workspace.

Before you begin

Role required: cmdb_ms_admin

Procedure

1. Navigate to Workspaces > CMDB Workspace.
2. In the CMDB Workspace menu bar, select CMDB 360.
3. Select Settings.
4. Configure Global settings.
   The Maximum number of records to process setting determines the maximum number of records that can show when you drill down on the cards in the CMDB 360 dashboard. If the total number of returned records is greater than the specified setting value, the dashboard trims the list view output according to this setting and the settings of individual cards.

   You can use this setting to limit the number of records that CMDB 360 must process. The setting applies to these cards:

   • CIs not reported by discovery sources
   • Data mismatch
   • CIs with a single discovery source
   • CIs by number of discovery sources

   The CMDB 360 dashboard defaults this value to 100,000.

5. Configure Potential issues settings.
   These settings affect the calculations for cards on the CMDB 360 view/Potential Issues tile and the list of CIs that appear when you drill down on those cards.
   1. Configure CIs not reported by discovery sources.
      The Number of days since CIs were last discovered by a discovery source setting determines the number of days used in the calculation of the CIs not reported by discovery sources card. The card shows CIs that are discoverable by multiple sources, but at least one discovery source hasn't reported on that CI in the specified number of days.
   2. Configure Data mismatch.
      These settings affect the calculation of the ‘Data mismatch’ card and the list of CIs that appear when you drill down the card. These settings determine which classes to use for the card and the relative weight of each of those classes in the calculations.

      Setting	Description
      Automatic data weights	Evenly distributes weights between the selected CI classes.
      Manual data weights	Specify a custom weight for each CI class.
      Select CI classes you want to include in the calculation	Specify the CI classes that you want to check for attribute mismatches. CI classes you specify also include any child classes. Attributes are considered mismatched when different discovery sources report different values for the attribute.
      Show CIs where EVERY attribute doesn't match	Select to include only CIs with a mismatch between discovery sources for every attribute that you specify.
      Show CIs where ANY attribute doesn't match	Select to only include CIs with a mismatch between discovery sources for any attribute you specify.
      Select an attribute	Specify the attributes that you want to check for mismatches.

6. Configure Coverage settings.
   These settings affect the calculations for the coverage cards in the Coverage tilein the Discovery Sources tile on the CMDB 360 view and the list of CIs that appear when you drill down on these cards. These settings determine which classes to use for the coverage charts and the relative weight of each of those classes.

   Setting	Description
   Automatic data weights	Evenly distributes weights for the selected CI classes.
   Manual data weights	Specify a custom weight for each CI class.
   Select CI classes you want to include in the calculation	Specify the CI classes that you want to include in the CIs with a single source and CIs by number of sources cards. CI classes that you specify also include any child classes.

7. Select Save.