Request bulk translations for multiple topics

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • If you need to translate many Virtual Agent topics across multiple models at one time, you can use the [sys_cs_topic] table list view to request translations.

    Before you begin

    Role required: virtual_agent_admin or admin

    Procedure

    1. Navigate to All > sys_cs_topic.list.
    2. Select the topic records you want to translate.
    3. From the Actions on selected rows list at the bottom of the page, select Request Translations.
    4. In the Request Translations dialog box, select the languages.

      Only languages that are installed and activated in the Localization Framework are displayed. To learn how to activate localization plugins, see Activate a language.

    5. Click Submit.