Mute or remove a conference call participant

As a communications manager, you can mute or kick conference call participants.

Before you begin

Role required: notify_view, notify_admin, major_incident_manager, or communication_manager

Before starting this procedure, ensure there is an active conference call with one or more participants.

Note:

Any participant with the host flag set to active, can mute or kick a participant from a conference call.

Procedure

1. Navigate to All > Notify > Conference Calls.
2. Select a conference call.
3. In the Notify Conference Call Participants related list, select a participant.
4. Click Mute or Kick.
   Note:

   You can unmute a muted participant. A kicked participant may rejoin the conference call by calling in again.