Activating Live Feed

Live Feed is active for all instances. An administrator can activate the Live Feed plugin if it is not already active.

Before you begin

Role required: admin

Important:

Core UI is required to use Live Feed. Live Feed is not supported in Next Experience. If you turn on Next Experience, Live Feed will no longer work. See Next Experience UI for more information.

Procedure

1. Navigate to All > System Applications > All Available Applications > All.
2. Find the plugin using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.
   Note:

   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.