Specify the number of required security questions

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • When designing a Security Questions verification for Password Reset, you can specify the number of questions to display when users enroll. You can also specify the number to display when a user is verifying identity while resetting the password.

    Before you begin

    Role required: password_reset_admin or admin

    Procedure

    1. Navigate to All > Password Reset > Verifications and then open a verification that uses the Security Questions Verification Type.
    2. Configure the parameters in the Password Reset Verification Parameters related list.
      Table 1. Parameters for Security Questions Verification
      Parameter Name Description
      num_enroll

      Number of questions that a user must provide answers to while enrolling for the Password Reset process.

      The value that you specify here overrides the setting of the Number of security questions required during enrollment property. See Configuring Password Reset properties.

      Data Type: Positive integer that does not exceed the number of questions in the security questions list (Password Reset > Security Questions).

      Default Value: 5

      num_reset Number of security questions that are displayed on the Verify page while a user is attempting to reset the password. The user must answer all questions correctly to verify identity. The questions are selected at random and are presented in random order.

      The value that you specify here overrides the setting of the Number of security questions required during the password reset request property. See Configuring Password Reset properties.

      Data Type: Positive integer that does not exceed the value of the num_enroll parameter

      Default Value: 3

    3. Click Update.