View Schedule Optimization logs

View the Schedule Optimization logs to gather insights from each optimization attempt.

Before you begin

Role required: admin

Set the Schedule optimization logging level.

About this task

You can access system messages for all optimization runs that occur throughout the day.

Procedure

All > Field Service > Schedule Optimization > Logs.

View Schedule Optimization logs for batch or intraday runs

View the Schedule Optimization logs to gather insights from each batch or intraday optimization run.

Before you begin

Role required: admin

Set the Schedule optimization logging level

About this task

You can view system messages for both batch and intraday runs.

Procedure

1. Navigate to the module that matches the record type you want to view.
   • To view system messages for a Batch run, navigate to All > Field Service > Schedule Optimization > Batch Optimization > Batches.
   • To view system messages for an Intraday run, navigate to All > Field Service > Schedule Optimization > Intraday Optimization > Jobs.
2. Select the record that you want to view.
3. In the Related Links select Show log entries.
   A batch run must be scheduled to generate log messages.