View inventory details using the Field Service Contractor for mobile application

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • View details of available and defective parts in your inventory.

    Before you begin

    Role required: wm_ext_agent, wm_ext_manager

    Procedure

    1. Access your instance using the ServiceNow Agent mobile application.
    2. Tap Inventory.
    3. Tap My inventory.
      The available and defective parts appear in their respective tabs.
    4. View part details.
      • To view details of the available parts, tap Available and select a part to view its details.
      • To view details of the defective parts, tap Defective and select a part to view its details.