Jumpstart Your Now Assist for Creator

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Jumpstart Your Now Assist for Creator

    The Jumpstart Your Now Assist for Creator Accelerator is designed for Impact customers to showcase the capabilities of Now Assist for Creator. It focuses on demonstrating how Generative AI can accelerate app development, enhance productivity, and improve coding experiences within the ServiceNow platform.

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    This accelerator provides an applied demonstration of key features, along with resources and best practices to help customers get started effectively.

    Key Features

    • Temporary Instance Provisioning: Customers receive a temporary ServiceNow instance with activated plugins for 30 days to explore Now Assist for Creator.
    • Customer Coaching Sessions: A primary 90-minute session includes an overview and applied demonstrations such as Text to Application Creator, Creator Playbook, Assist Flow Recommendation, Catalog Builder, and AI-assisted Code Generation. An optional 60-minute follow-up Q&A session is available upon request.
    • Guidance and Resources: Customers gain access to key resources and leading practices for using AI prompts and leveraging Now Assist features effectively.
    • Package Eligibility: Available for Impact Guided, Guided+ (Strategic Value or Platform Governance), Advanced, and Total packages.

    Customer Responsibilities

    Successful participation requires involvement from several customer roles:

    • Platform Owner: Provides leadership, ensures alignment with business strategy, and oversees platform governance.
    • System Administrators: Manage platform stability, perform maintenance, support application-related cases, and handle configuration tasks.
    • Trusted Service Partners: May attend coaching sessions to understand best practices and offer ongoing support.

    Important Considerations

    • The accelerator or parts of it may not be available for customers in restricted environments, self-hosted setups, or managed service providers with domain-separated instances.
    • ServiceNow does not implement recommendations directly on customer sub-production or production instances.

    The Jumpstart Your Now Assist for Creator Accelerator provides a demonstration of the possibilities and capabilities of Now Assist for Creator.

    Accelerator overview

    Jumpstart Your Now Assist for Creator provides Impact customers with an overview of Now Assist for Creator and an applied demonstration on how  to use Generative AI capabilities to reduce app development time, increase productivity, and improve overall coding experiences. This Accelerator will demonstrate the features of Now Assist for Creator and provide key resources and leading practices for getting started.

    Package Availability

    Note:
    This Accelerator is available for Impact Guided, Guided+ (Strategic Value or Platform Governance), Advanced, and Total packages.

    Offered pursuant to the applicable ServiceNow Impact Package and Accelerator descriptions available at https://www.servicenow.com/legal/servicenow-impact.html.

    What you get

    Session preparation
    • Provision a temporary instance
    • Activate related plugins
    Customer coaching session #1 (up to 90 minutes)
    Includes the following:
    • Overview of Now Assist for Creator
    • Applied demonstration of Now Assist for Creator
      • Text to Application Creator
      • Playbook Assist
      • Flow Recommendation
      • Now Assist in Catalog Builder
      • Now Assist for Code generation
    • Guidance on how to use AI Prompts successfully
    • Key resources and guides on leading practices
    • 30 days access to the temporary instance is provided
    Customer coaching session #2 (optional upon customer request, up to 60 minutes)
    Opportunity for Q&A related to Now Assist for Creator

    Requested customer resources

    One or more customer resource is requested. The specific number of resources provided is Accelerator and customer specific.

    Table 1. Customer resource and responsibilities
    Customer resource Responsibilities Required Optional
    Platform Owner Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. ✓
    System Administrators Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. ✓
    Trusted Service Partners Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. ✓

    Requested information / access

    Refer to the applicable Impact Accelerator description available at https://www.servicenow.com/legal/servicenow-impact.html

    Exclusions

    This Impact Accelerator in its entirety or portions of the Impact Accelerator activities may not be available to customers in certain restricted environments, to self-hosted customers, or to managed service providers with domain separated instances.

    ServiceNow resources are not responsible for implementing recommendations on customer’s sub-production or production instances.