Schedule Monthly Health Assessment scans

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Automate monthly Health Assessment scans and reports to help improve the health of your ServiceNow platform implementation.

    Before you begin

    Role required: impact_permission_authorizer

    Procedure

    1. Navigate to Impact > Platform Health > Diagnose.
      A banner displays introducing the Monthly Health Assessment.The banner to activate the monthly healthscans.
    2. Select Turn on.
    3. Select the instance type and instance to be enabled for the auto health assessment and provide permission for the scans.
      Important:
      If you do not consent to run the automated reports, the Monthly HealthScan reports will not be scheduled.
      Screen to consent and setup the auto health assessment.
    4. Select Enable.
      • A success banner displays with the option to request an Accelerator, as needed, or Close.
      • The scans are conducted monthly as long as the consent is active.
    5. Access the Monthly HealthScan reports in the Health Assessment Dashboard.