Domain Separation release notes

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The ServiceNow® Domain Separation application enables you to separate data, processes, and administrative tasks into logically defined domains. Domain Separation is a new application in the Zurich release.

    Domain Separation highlights for the Zurich release

    • Changes to the domain table are queued sequentially and batched into a single background job. This helps simplify domain table updates.
    • Domain Admins can delete by domain to efficiently manage domains and reduce storage overhead.

    See Domain separation for service providers for more information.

    Domain Separation features

    Domain Admins may now delete by domain to efficiently manage domains and reduce storage overhead. The tool also includes data recovery and retention, enabling rollbacks and retention policy setting.
    Changes to the domain table are now queued sequentially and batched into a single background job. This helps simplify domain table updates. Users are notified when a job needs to be delayed as well when a job needs to start.

    Activation information

    Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see Domain separation plugin.