Data Privacy release notes

The ServiceNow® Data Privacy application enables you to classify sensitive data, remove personally identifiable information (PII) from user data in a production instance, and anonymize data in production and non-production instances. Data Privacy was enhanced and updated in the Zurich release.

Data Privacy highlights for the Zurich release

• Use a revamped Data Discovery interface, enhancing your Data Discovery experience with intuitive widgets, a streamlined user experience, and a guided setup for first-time users.
• Target scans on specific table columns for discovery using column-level discovery and expanded support for Field Encryption.
• Discover PII in Microsoft Excel and CSV files with expanded file support.
• Generate regex patterns using prompts with the text-to-regex feature, which leverages Now Assist and supports all large language models (LLMs) approved by ServiceNow.

See Platform Privacy for more information.

Important:

Data Privacy is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

New in the Zurich release

New Data Discovery experience

Use the new Data Discovery experience, which simplifies the experience of discovering and anonymizing PII.

Column-level discovery

Select a specific column of a table for granular scanning during data discovery jobs.

Anonymization of encrypted field

Anonymize encrypted columns to help you achieve compliance with data privacy regulations and defense-in-depth data protection.

Changed in this release

Full scan support added

Data Discovery jobs support full type scans, which scan for sensitive data patterns in all the records. You can also use an incremental scan, which acts as a delta scan from the point of the last full scan.

XLS and CSV support added

Data Discovery attachment scan type jobs now support XLS and CSV files. Attachment scans are incremental scans by default.

Text to Regex from a LLM

Create a regex data pattern with the help of Now Assist, which supports all third-party LLMs approved by ServiceNow.

Activation information

Data Privacy is available with activation of the Data Privacy plugin (sn_dp_store_app). For details, see Activate data privacy.