App Engine Management Center release notes

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of App Engine Management Center release notes

    The ServiceNow® App Engine Management Center (AEMC) application provides IT administrators and developers with a centralized platform to manage the entire application development lifecycle—from intake and idea submission through deployment and monitoring. The Zurich release introduces significant enhancements to improve deployment automation, governance, and visibility into custom app usage and developer productivity.

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    Key Features

    • ReleaseOps Integration: Starting with AEMC version 28.2.1, users can deploy update sets using ReleaseOps, which automates deployment pipelines leveraging ServiceNow Playbooks. This reduces manual steps and deployment errors.
    • Pipeline Migration: Existing App Engine pipelines can be migrated to ReleaseOps without disrupting current workflows, enabling customers to benefit from enhanced automation and process transparency.
    • Release Management Tab: A new UI tab within AEMC allows users to manage ReleaseOps deployments directly, simplifying release oversight and control.

    Activation and Availability

    AEMC is available through the ServiceNow Store and requires installation via a request. To utilize ReleaseOps features, customers must also install the ReleaseOps application through the ServiceNow Store. This ensures access to the latest deployment automation capabilities integrated with AEMC.

    Related Applications

    • App Engine Studio: A low-code environment enabling business users to create applications without coding expertise.
    • Creator Studio: A guided development experience focused on request-based applications for business process experts.
    • ReleaseOps: Automates deployments, instance changes, and testing through customizable pipelines and provides release transparency.
    • ServiceNow Studio: A comprehensive development environment supporting custom app creation and extension of base system solutions.

    The ServiceNow® App Engine Management Center (AEMC) application enables admins to manage app development from intake through production. AEMC was enhanced and updated in the Zurich release.

    AEMC highlights for the Zurich release

    • Manage deployments using the new ReleaseOps integration in AEMC. ReleaseOps enables the deployment of update sets via a pipeline and leverages the automation capabilities of ServiceNow Playbooks for deployments that are less manual and error-prone.
    • Migrate your existing App Engine pipelines to ReleaseOps.
    • Oversee application development, deployment, and insights using AEMC.

    See App Engine Management Center for more information.

    Important:
    App Engine Management Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Zurich release

    Use AEMC to manage app delegation, development, and deployment
    AEMC is a centralized tool for IT admins and developers to manage the entire app development life cycle, from idea submission to deployment and monitoring. AEMC enhances efficiency and governance, and provides clear insights into custom app usage and developer productivity.
    ReleaseOps integration
    Starting with version 28.2.1 of AEMC, you can deploy using ReleaseOps. ReleaseOps enables the deployment of update sets via a pipeline and leverages the automation capabilities of ServiceNow Playbooks.
    Migrate App Engine pipelines to ReleaseOps
    Starting with version 28.2.1 of AEMC, migrate your existing App Engine pipelines to ReleaseOps to take advantage of ReleaseOps features without disrupting your existing pipeline and deployment process.

    UI changes

    Release management tab
    Starting with version 28.2.1 of AEMC, you can manage your ReleaseOps deployments in the Release management tab of AEMC.

    Activation information

    Install AEMC by requesting it from the ServiceNow Store.

    Starting with version 28.2.1 of AEMC, you can use ReleaseOps pipelines or migrate your existing App Engine pipelines to ReleaseOps. To use ReleaseOps, you must install ReleaseOps by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.