Learn about the Zurich release

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The Zurich release includes new features and improvements built on the ServiceNow AI Platform®.

    Release dates

    • Early availability: July 31, 2025
    • General availability: September 10, 2025

    Release notes for upgrades

    Before you upgrade, review release notes from your current version to the Zurich release. The release notes offer valuable information about new functionality, notable changes, and available fixes. They help you determine whether the upgrade contains functionality you need and fixes that resolve any issues affecting your instance. The release notes can also help you determine whether items you previously customized are being upgraded.