Instance Data Replication release notes
Summarize
Summarized using AI
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.
Summary of Instance Data Replication release notes
The ServiceNow Instance Data Replication (IDR) application streamlines the process of replicating data between instances. The Zurich release introduces significant enhancements focused on monitoring, performance improvements, and user interface updates, helping you manage replication more efficiently.
Show less
Key Features
- Monitoring Scheduled Replication Sets: You can now monitor the progress of all scheduled replication sets through the IDR Monitoring Dashboard, enabling better oversight of replication activities.
- Tracking Replication Requests: The Scheduled Replication Requests related list allows you to track the progress and access detailed status information for individual replication requests within a set.
- UI Enhancements: The Coral theme is now the default for new portal, web, and mobile experiences, offering a modern, brand-neutral look with an optional dark theme to improve readability and reduce eye strain.
Important Upgrade Information
- Upgrade legacy replication sets to V2 to leverage the Hermes Messaging Service for better performance and processing efficiency.
- Log rotation is now automatically enabled for the Replication Payload Error table, with a schedule that segments logs into seven shards spanning five days each, ensuring efficient log management.
- All pre-upgrade log entries in the Replication Payload Error table are truncated automatically upon upgrade.
Deprecations and Removals
- Legacy replication sets are deprecated and no longer supported in Zurich, so upgrading to V2 replication sets is necessary.
- The Key Management Service and VAULT Service Status tests have been removed from the IDR Diagnostics page.
Activation and Related Features
- IDR is a ServiceNow AI Platform feature activated via the IDR plugin (com.glide.idr), which requires a separate subscription.
- The Hermes Messaging Service underpins the new V2 replication sets, providing reliable, high-volume Kafka event transport across instances.
The ServiceNow® Instance Data Replication (IDR) application simplifies the data replication process between instances. Instance Data Replication was enhanced and updated in the Zurich release.
Instance Data Replication highlights for the Zurich release
- Monitor the progress of all your scheduled replication sets.
- Track the progress of scheduled replication requests within a scheduled replication set.
- Access details of scheduled replication requests within a scheduled replication set.
See Instance Data Replication for more information.
Important information for upgrading Instance Data Replication to Zurich
- Improve the performance and processing efficiency of Instance Data Replication (IDR) by upgrading your replication sets to V2, which uses Hermes Messaging Service. For details, see Upgrading legacy replication sets to V2 in Instance Data Replication.
- Log rotation is automatically enabled for the Replication Payload Error [idr_replication_payload_error] table after the upgrade. By default, the log rotation schedule is composed of seven shards, with five days for each shard. All log entries in this table created before the upgrade are automatically truncated.
New in the Zurich release
- Monitor scheduled replication sets
- Monitor the progress your scheduled replication sets in the IDR Monitoring Dashboard.
- Track scheduled replication requests
- Track the progress of scheduled replication requests in the Scheduled Replication Requests related list.
UI changes
- Coral theme
- Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.
Removed in this release
- The Key Management Service test has been removed from the IDR Diagnostics page.
- The VAULT Service Status test has been removed from the IDR Diagnostics page.
Deprecations
Legacy replication sets have been deprecated in the Zurich release and are no longer supported.
Activation information
Instance Data Replication is a ServiceNow AI Platform feature that is available with activation of the IDR (com.glide.idr) plugin, which requires a separate subscription. For details, see Request an Instance Data Replication subscription.
Accessibility information
- Dark theme
- The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.