UI Builder release notes
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Summary of UI Builder release notes
ServiceNow® UI Builder is a web-based interface builder designed for creating pages in Workspaces, custom workspaces, or portals using Next Experience Components. The Zurich release brings significant enhancements to UI Builder, emphasizing low-code assembly, generative AI integration, improved component management, and enhanced user assistance through the Now Assist panel. UI Builder is available via the ServiceNow Store and requires modern browsers, excluding Internet Explorer.
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Key Features
- Low-code page assembly: Drag and drop components from the UI Builder toolbox onto the stage to build pages efficiently.
- Generative AI integration: Add Now Assist skills to pages, components, or controllers to incorporate AI capabilities that support content creation and automation.
- Conversational AI help: Use the Now Assist panel within UI Builder to ask questions and receive immediate AI-driven guidance without leaving the interface.
- Component customization: Build custom components and configure them for reuse across multiple pages and experiences.
- Component Builder test values: Define simulated page parameters to preview and validate component behavior during development.
- Event tracking for unsaved changes: Identify modified components quickly using events to improve development accuracy.
- Configurable alerts: Enable alerts to auto-dismiss either globally across experiences or individually via events.
- Page reuse across experiences: Share and reuse pages seamlessly across workspaces to save time and simplify maintenance.
- Floating Now Assist panel: A drag-enabled floating panel enhances layout flexibility and workflow visibility compared to the previous fixed panel.
- Page type specification: The Create a page wizard now includes a page Type dropdown, helping to organize and filter pages within large experiences.
- Improved Experience view: Pages and variants are collapsed by default; a search field and pagination improve navigation and management of many pages.
Activation and Requirements
- UI Builder is active by default and can be updated via the ServiceNow Store.
- Internet Explorer is not supported; modern browsers are required.
- Accessibility improvements include screen reader compatibility for expanded drop-down menus.
Related Applications and Features
- App Engine Studio: Enables creation of applications whose interfaces can be built with UI Builder.
- Now Assist: Provides generative AI to enhance productivity through conversational and proactive assistance within UI Builder.
- Now Assist Admin console: Simplifies setup, configuration, and monitoring of Now Assist applications and features.
- Now Assist Skill Kit: Allows creation and publishing of custom prompts and AI skills to extend Now Assist capabilities.
The ServiceNow® UI Builder application is a web user interface builder for building pages for Workspaces, as well as custom workspaces or portals with Next Experience Components. UI Builder was enhanced and updated in the Zurich release.
UI Builder highlights for the Zurich release
- Assemble components in a low-code editor by dragging and dropping content from the UIB toolbox onto the stage.
- Add Now Assist skills to enhance your page, component, or controller with generative AI capabilities.
- Get instant conversational help within UI Builder through the Now Assist Panel.
See UI Builder for more information.
Important:
UI Builder is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
New in the Zurich release
- Build and customize components
- Build custom components and configure them to be used across pages and experiences.
- Utilize AI on pages you are building
- Easily add generative AI capabilities to any page, component, or controller
- Get conversational help with the Now Assist panel
- Ask questions directly in the Now Assist panel to receive immediate AI-driven guidance without leaving UI Builder.
- Build pages and gain page insights using the Now Assist panel in UI Builder.
- As of UI Builder Version 28.2, use Now Assist to add components, bind data, adjust layouts, and get page insights such as number of components, data resource information, and access permissions.
- Add test values in Component Builder
- As of UI Builder Version 28.2, define simulated page parameters to preview and validate how customer components behave during development.
Changed in this release
- Add events to track components with unsaved changes
- Use an event to quickly identify modified components.
- Configure alerts to auto-dismiss
- Enable alerts to auto-dismiss across an experience by configuring all of them in the experience settings or individually through an event.
- Use pages across experiences
- Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance.
- Use the floating Now Assist panel to streamline your workflow
- As of UI Builder version 28.2, the fixed Now Assist panel has been replaced with a drag-enabled floating panel improving layout flexibility and workflow visibility.
- Specify your page type in the Create a page wizard
- As of UI Builder version 28.2, the Create a page wizard now includes a pageType dropdown field. This new field helps you to later identify and filter important pages within the Experience view list, especially helpful in large experiences with many pages.
- Explore the newly enhanced Experience view
- As of UI Builder version 28.2, the Experience view has improved usability in the following ways:
- Pages and their variants appear collapsed by default for a cleaner, more focused view.
- Locate pages and variants with ease utilizing the search field.
- Search by name, URL, URL type, or variant, and toggle between filters for a cleaner, more intuitive page list.
- Pagination is automatically enabled when 10 or more pages are present.
Activation information
UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store.
Browser requirements
Internet Explorer isn't supported for UI Builder.
Accessibility information
The expanded drop-down menus for column properties can be read by screen readers.