Asset Audit Response release notes
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Summary of Asset Audit Response release notes
The ServiceNow® Asset Audit Response application, introduced in the Zurich release, empowers asset managers to efficiently handle financial regulatory audits. It offers dedicated workspaces and guided experiences to manage audit engagements, fulfill evidence requests, and access relevant regulatory content to improve response accuracy and efficiency.
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Key Features
- Asset Governance Workspace: Enables tracking and managing responses to evidence requests, providing insights into due dates, statuses, and remediation tasks to streamline audit processes.
- Asset Response Guided Experience: Offers step-by-step guidance for generating, reviewing, and submitting audit evidence, including creating remediation rules and tasks to address data gaps.
- Audit Workspace Integration: Facilitates collaboration between compliance and asset managers to manage audit engagements and evidence requests, allowing planning and prioritization to mitigate regulatory risks.
- Financial Regulatory Context: Associates evidence requests with key financial standards (e.g., FFIEC) within the Audit Workspace, helping asset managers understand compliance obligations and respond more accurately.
- UI Enhancements: Introduces the Coral theme as the default for new portals and mobile experiences, featuring brand-neutral illustrations and an optional dark theme to improve usability and reduce eye strain.
Activation and Accessibility
Asset Audit Response must be installed via the ServiceNow Store. The Coral theme includes a dark mode option for web and mobile, enhancing readability and user comfort.
Related ServiceNow Applications
- Software Asset Management: Tracks and manages software compliance and optimization, including rights reclamation and allocation.
- Hardware Asset Management: Provides advanced workflows and automation to manage technology assets effectively.
- Audit Management: Supports planning, executing, and reporting on audits to reduce risks and compliance issues before audit failures occur.
The ServiceNow® Asset Audit Response application provides workspaces where asset managers can manage their regulatory audits, request evidence for these audits, respond to these requests through a guided experience, and access regulatory content data to help drive more efficient and accurate responses to these requests. Asset Audit Response is a new application in the Zurich release.
Asset Audit Response highlights for the Zurich release
- Enable asset managers to fulfill evidence requests for your financial regulatory audits through the Asset Response Guided Experience.
- Track and manage responses to evidence requests for your financial regulatory audits in the Asset Governance Workspace.
- Manage financial regulatory audit engagements and create corresponding evidence requests in the Audit Workspace.
- Help asset managers respond to financial regulatory audits more accurately and efficiently by accessing predefined reports and financial regulatory context.
- Identify gaps in your asset data by using remediation rules and tasks.
See Asset Audit Response for more information.
Important:
Asset Audit Response is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Asset Audit Response features
- Manage evidence request responses in the Asset Governance Workspace
- Track and manage responses to the evidence requests for your financial regulatory audit engagements by using the Asset Governance Workspace. You can also gain insight into critical audit data such as due dates, statuses, and remediation tasks, which can help streamline the audit engagement process.
- Fulfill evidence requests through the Asset Response Guided Experience
- Fulfill and respond to evidence requests for your financial regulatory audit engagements by using the Asset Response Guided Experience. It provides step-by-step guidance on generating, reviewing, and submitting the required evidence for each evidence request. You can also create remediation rules and corresponding remediation tasks to identify and resolve any gaps that are discovered through your evidence.
- Manage financial regulatory audit engagements and evidence requests in the Audit Workspace
- Enable your compliance managers and asset managers to collaborate in managing the financial regulatory audit engagement process and requesting corresponding evidence from asset teams through the Audit Workspace in the ServiceNow® Audit Management application. Managers can scope, plan for, and prioritize each engagement to resolve any regulatory risks and compliance issues before they lead to audit failures. They can also use the requested evidence to formulate audit opinions and complete these engagements.
- Streamline the fulfillment of evidence requests by using financial regulatory context in the Audit Workspace
- Associate your evidence requests with important financial regulatory requirements and guidelines, such as key financial standards from the Federal Financial Institutions Examination Council (FFIEC), by leveraging the Audit Workspace in the ServiceNow Audit Management application. By aligning each request with the relevant requirements and guidelines, you can help your asset managers better understand the compliance obligations that are associated with the requests. They can then use this information to fulfill each request more accurately and efficiently.
UI changes
- Coral theme
- Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.
Activation information
Install Asset Audit Response by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Accessibility information
- Dark theme
- The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.