Recruitment workspace release notes
Summarize
Summary of Recruitment workspace release notes
The ServiceNow® Recruitment workspace, introduced in the Zurich release, is a centralized application designed for recruiters to efficiently manage and prioritize recruitment tasks. It consolidates job requisitions, applications, interviews, feedback, and collaboration with stakeholders into one flexible workspace. This application streamlines recruitment workflows and provides tools to monitor and improve hiring efficiency through key performance indicators.
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Recruitment workspace is available via the ServiceNow Store and requires activation and installation from there. It depends on the Hiring Core application for essential data models and shared components.
Key Features
- Substitute Interviewer (Zurich Patch 9): Enables assigning a substitute interviewer without rescheduling or updating invites, simplifying interview management.
- Interview Health Monitoring: Provides a Needs attention list view to track the status of interviews directly within the workspace.
- Job Requisition Management: Recruiters can create, update, duplicate, put on hold, send for approval, or close job requisitions. Job descriptions can be added manually or via templates.
- Application Tracking: Track applications, applicant details, and interview progress for each job requisition.
- Hiring Team Management: Add, edit, or remove members of the hiring team associated with job requisitions.
- Hiring Tasks: Create and assign tasks to applicants or internal stakeholders, managing them within the workspace.
- Collaboration Tools: Communicate effectively through activity streams and send targeted emails to internal and external talent.
- Talent Acquisition Dashboard: Visualize hiring trends and key metrics to monitor recruitment efficiency.
- Recruitment Workload Overview (Zurich Patch 9): Recruiters and coordinators can view all job requisitions they are involved in, including those as additional recruiters, on home page cards and list views.
Activation and Requirements
To use Recruitment workspace, customers must request and install it from the ServiceNow Store. Activation requires the Hiring Core application, which provides foundational data models and components.
Related Applications
- Hiring: Enhances productivity with clear hiring processes and collaboration tools.
- Applicant Center: Offers applicants a dedicated portal for seamless engagement during the hiring process.
- Talent Profile: Aggregates talent information across hiring workflows.
- Growth Experiences: Supports employee development and business outcome delivery.
- Employee Center: Provides a centralized employee portal linking enterprise systems.
- HR Service Delivery: Automates HR services with digital workflows for improved employee experience.
The ServiceNow® Recruitment workspace application provides a flexible workspace for you as a recruiter to manage, prioritize, and perform your work. Recruitment workspace is a new application in the Zurich release.
Recruitment workspace highlights for the Zurich release
- Plan your work efficiently with better visibility through KPI dashboard and list views.
- View and track job requisitions, applications, interviews, feedback, and more, all in one place.
- Collaborate with, send reminders to, and track the actions of all internal and external stakeholders directly within the application.
- Do all your work, such as managing job requisitions, interviews, talent pools, and more, in one centralized workspace, with streamlined sourcing capabilities included.
- Monitor and improve hiring efficiency by tracking key metrics and applicant feedback.
See Recruitment workspace for more information.
Recruitment workspace features
- Create a job requisition as a recruiter
- Create a job requisition for a vacancy that you want to fill in your organization.
- Track a job requisition in the Recruitment workspace
- Track a job requisition and view the job details, associated applications, hiring team, interview phases, approvers, and prospects.
- Manage hiring team
- Add, edit, or remove hiring team members from a job requisition.
- Add a job description to a requisition
- Manually add a description to a job requisition or use predesigned templates to fill it out faster.
- Manage the job requisitions as a recruiter
- Update or duplicate a job requisition, put it on hold, send it for approval, or close it from the Recruitment workspace.
- Tracking an application in the Recruitment workspace
- Track an application for a job requisition and its corresponding applicant and interview details as a recruiter or recruitment coordinator.
- Hiring tasks
- Create and assign tasks to your job applicants or internal stakeholders, and manage them within the Recruitment workspace.
- Collaborate with the hiring manager
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Collaborate with the hiring manager on the job requisition in the activity stream.
- Send targeted emails to the internal and external talent types from different access points in the Recruitment workspace for effective communication.
- View the Talent Acquisition Dashboard
- Understand the hiring trend in your organization with the Talent Acquisition dashboard.
Activation information
Install Recruiter Workspace by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Plugin information
The Recruitment workspace application is delivered as a Store application. For plugin details, see the Store listing.
Additional requirements
The Hiring Core application provides essential data models and shared components for Hiring Experiences. The Hiring Core application must be activated.