Formatting options for knowledge articles

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You can apply formatting to a knowledge article using the HTML editor.

    You can use the icons on the HTML toolbar to apply the following formatting in knowledge article text:
    • Change the font or font size of knowledge articles.
    • Format text as bold, italicized, underlined, or strikethrough.
    • Change the text color and text background color.
    • Create bulleted and numbered lists.
    • Change paragraph indentation.
    • Apply styles to text.
    • Identify and resolve accessibility related issues in a knowledge article using the Accessibility checker in the toolbar.

    For more information, see Formatting icons for HTML fields.