Remove an AQI checklist from a knowledge base

Before you can edit a checklist that is assigned to a knowledge base, you must remove it from the knowledge base.

Before you begin

A checklist with pending AQI reviews cannot be removed from the knowledge base until all AQI reviews associated with the checklist are complete.

Role required: knowledge_admin or admin

Procedure

1. Navigate to All > Knowledge > Administration > Knowledge Bases.
2. Click a knowledge base from which you want to remove a checklist.
3. On the Knowledge Base form, delete the name of the AQI checklist from the Checklist field.
4. Click Update.